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import cinemadng - to much red

New Here ,
Jun 07, 2018 Jun 07, 2018

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Hi all

I have a strange problem with the premiere pro. i have a short footage from dji zenmuse x7 in dng files.

when im trying to import this to premiere pro it looks like here:
premierpro.jpg
when im opening same frame im cameraraw it looks ok:
photoshop.jpg
i have no idea what to do.
and one more strange thing. few hours ago i was using premiere pro 9 and everything works fine. now im using cc2018, so my first idea that is some problem with playback with cuda, so i changed it back to cpu rendering but doesnt help.
anyone know, what to do?

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correct answers 1 Correct answer

Adobe Employee , Jul 16, 2018 Jul 16, 2018

And now I can officially say something.

This issue should be addressed in the 12.1.2 update that was just released. Make sure to delete your Media Cache before opening these files with 12.1.2.

More information on fixed issues and new functionality:

https://helpx.adobe.com/premiere-pro/kb/fixed-issues.html

https://helpx.adobe.com/premiere-pro/using/whats-new.html

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LEGEND ,
Jun 07, 2018 Jun 07, 2018

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PrPro's CinemaDNG capabilities are somewhat limited. So ... please hop over to the Uservoice system which is pretty slick, and search for CinemaDNG and plain old DNG posts and add your comments to them ...

Adobe UserVoice Bug /Feature form: https://adobe-video.uservoice.com/forums/911233-premiere-pro

With all the discussions on CinemaDNG, I've only had a couple clips of stuff from maybe three years ago to test here. If you could put a few seconds (or frames, really) of this somewhere I could download (and others here) I'd love to test this media myself. Flesh this out with further information and results.

Neil

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New Here ,
Jun 07, 2018 Jun 07, 2018

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here is about 200 frames (dng files)

A006_C005_20180607_R1.zip - Google Drive

and as i said, in premier pro 9 colours were fine, now (in cc2018) everything is red. i checked effects control and there is same like in cameraraw - temperature - 4900, tint -1, exposure 0.

and here is lumetri scopes fot this footage

lumetri.jpg

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LEGEND ,
Jun 07, 2018 Jun 07, 2018

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Downloading now. Thanks ... I'll give this a whirl.

Neil

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New Here ,
Jun 07, 2018 Jun 07, 2018

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i hope you can find a solution.

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LEGEND ,
Jun 07, 2018 Jun 07, 2018

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Testing in a few minutes.

Neil

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LEGEND ,
Jun 07, 2018 Jun 07, 2018

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Hmmm ... went to the UserVoice feedback system, and yup ... there's a post on issues with the Zenmuse CinemaDNG doing just this. So, you might post over there ... they've been talking about upgrading the cinemaDNG support at NAB, so ... hoping this is fixed soon.

Neil

Premiere Pro: Hot (1297 ideas) – Adobe video & audio apps

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Adobe Employee ,
Jun 07, 2018 Jun 07, 2018

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Thanks for the sample file! This appears to be related to an issue we are investigating with DJI Inspire 2 CinemaDNG files. I have added your information and file to the internal issue. Both are under investigation.

And thank you Neil for your added assistance.

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New Here ,
Jun 07, 2018 Jun 07, 2018

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do you know, when can we exepct any solution?

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LEGEND ,
Jun 07, 2018 Jun 07, 2018

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They're not allowed to even intimate anything other than occasionally "this issue will be included in the next bug patch".

And dates are not ever announced until it drops. So ... we'll get this when we get it. And I'm hoping that's not too far away. But ... only the Shadow knows!

Neil

(Thanks for popping in, Trent!)

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Adobe Employee ,
Jul 16, 2018 Jul 16, 2018

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And now I can officially say something.

This issue should be addressed in the 12.1.2 update that was just released. Make sure to delete your Media Cache before opening these files with 12.1.2.

More information on fixed issues and new functionality:

https://helpx.adobe.com/premiere-pro/kb/fixed-issues.html

https://helpx.adobe.com/premiere-pro/using/whats-new.html

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New Here ,
Jul 17, 2018 Jul 17, 2018

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Hi

Its almost ok now. dng files looks good now. but there is one more bug. im usually working on proxies files. now cdng is ok, but proxies are red still

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LEGEND ,
Jul 17, 2018 Jul 17, 2018

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Probably need to delete those proxies, and select the original media in  their bins, right-click/create proxies.

Then they'll be made for the correct (mostly) version.

Neil

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