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Import command not working.

Community Beginner ,
Oct 19, 2019 Oct 19, 2019

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I can't seem to make the dialog pop. Either I go to  File > Import or from the project panel right click IMPORT, and nothing. I don't see a window popping up so I can pick my media. Please help. 

0834B930-44BB-4E31-964B-4D3FA15E7F2B.jpegexpand imageFA9F9140-223A-49DD-A818-53BD3664D503.jpegexpand image

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Community Beginner ,
Oct 19, 2019 Oct 19, 2019

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None of this is working.None of this is working.expand image

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Community Expert ,
Oct 19, 2019 Oct 19, 2019

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It's trying to bring up "Finder", which could be just a stuck process. Have you tried to reboot your computer?

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Community Beginner ,
Oct 20, 2019 Oct 20, 2019

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Yes, I have reboot the macbook. 

Everything works fine in "safe mode" but not in normal mode. 
Im guessing this is a Catalina issue with all the new permissions.

 

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Community Expert ,
Oct 19, 2019 Oct 19, 2019

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Multiple displays? 

 

Select one of the default Workspaces, then Window\Workspaces\Reset to Default Layout.

 

See if that helps, otherwise, you might try trashing your preferences (setting them all to default).

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Community Expert ,
Oct 19, 2019 Oct 19, 2019

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Unreal. I saw the Blue Reply button on all the posts now and figured that we were done with the nested replies. But it looks like they are still nested, and now there is no distinction from the top Reply button.

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Community Expert ,
Oct 19, 2019 Oct 19, 2019

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Yep! Wow, that is frustrating. (not this thread/post, the way the forum is working)

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Community Expert ,
Oct 20, 2019 Oct 20, 2019

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Yes this forum is getting worse.

When Premiere is acting funny:

FAQ: How to reset (trash) preferences.

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Community Beginner ,
Oct 20, 2019 Oct 20, 2019

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Already trashed preferences and nothing.

uninstall and re install several times.

named folders differently etc... Adobe support couldn't get it fix in 3 hrs with them on the phone

 

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Community Expert ,
Oct 21, 2019 Oct 21, 2019

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Do you have more than one screen.

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Community Beginner ,
Oct 21, 2019 Oct 21, 2019

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Yes, I do but I have tried with only one and I still have the same issue. I talked to Apple support because I thought this was related to permissions from Catalina sov after a reinstall Of the OS I still have the issue. They ran diagnostics and a log for their engineers to review. I'm stuck. 

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Community Expert ,
Oct 21, 2019 Oct 21, 2019

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