Importer Reported a Generic Error - Premiere Pro dynamic link to After Effects 2023 & 2024
- June 22, 2023
- 12 replies
- 11684 views
I'm constantly having an issue within Premiere Pro and After Effects when I take a clip & 'replace with After Effects composition' in Premiere Pro.
The error gives me a, 'Importer Reported a Generic Error' on certain clips only, with the clip codecs being accepted with both Adobe Applications. Any solutions?
Troubleshooting Steps:
-Cleared all media cache files for Premiere Pro & After Effects (issue still persists)
-Renamed clip files & changed clip locations (issue still persists)
-Ejected all external hard drives (issue still persists)
-Reinstalled Adobe Apps & CC Studio (issue still persists)
Info:
-Clip codecs are; Prores (.MOV) and .H264 (.MP4). Clips are not corrupted as this issue has happened to me numerous times randomly across 2023 and 2024 Adobe Versions.
-Clips located on native Mac Studio hard drive
Any suggestions would help, I've tried to get in touch with Adobe & their customer support failed to solve the problem & has wasted hours of my time screensharing. Note: This has happened numerous times over the past 2 years (2023 & 2024 CC versions) and it's about time to solve this frustrating problem.
