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Importing old footage, premiere creates a green screen

New Here ,
Apr 21, 2022 Apr 21, 2022

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I have some old footage I nee to use, the specs are 

Video data block #1: Frame Size = 640 x 480 Compressor = Uncompressed 8-bit 4:2:2 Quality = Most (5.00)

File Size: 7.98 GB Image Size: 640 x 480 Frame Rate: 29.97 Source Audio Format: 48000 Hz - 16-bit - Stereo Project Audio Format: 48000 Hz - 32 bit floating point - Stereo Total Duration: 00:07:40:02 Pixel Aspect Ratio: 1.0

 

I am able to play the video fine in VCL and Quick time, but whenever I import it to premiere it plays a couple of seconds, then goes gree, plays some seconds again. the audio is fine, but it is very frustrating

 

Screen Shot 2022-04-21 at 1.29.20 PM.png

TOPICS
Crash , Editing , Error or problem , Formats , Import , Performance , User interface or workspaces

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Community Expert ,
Apr 21, 2022 Apr 21, 2022

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Delete the Media Cache and Media Cache files:
https://community.adobe.com/t5/premiere-pro/faq-how-to-clear-your-media-cache-in-30-seconds-in-premi...

If that doesn't work, try resetting the preferences:
https://community.adobe.com/t5/premiere-pro/faq-how-to-reset-trash-preferences-in-premiere-pro/td-p/...

If that doesn't work, try resetting the Workspaces:
Reset a workspace
Reset the current workspace to return to its original, saved layout of panels.
1. Do one of the following:
ā€¢ Click the Workspace menu icon and select Reset to Saved Layout.
ā€¢ Choose Window > Workspace > Reset to Saved Layout.
from here:
https://helpx.adobe.com/premiere-pro/using/workspaces.html

If that doesn't work, try Preferences > Audio Hardware and set Input to None.

If that doesnā€™t work, try updating or rolling back your graphics driver directly from the video card manufacturerā€™s site. If NVIDIA, do a clean installation of the latest Studio Driver (NOT the Game Driver)

If that doesn't work, try creating a new project and import the old one into it.

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Community Expert ,
Apr 21, 2022 Apr 21, 2022

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Also:

 

Please use the free MediaInfo and post a screenshot of the properties of your media in tree view:
https://mediaarea.net/en/MediaInfo

Many users are having issues with VFR. If the file is variable frame rate, use Handbrake to convert to constant frame rate:
https://handbrake.fr/downloads.php
Here is a tutorial:
https://www.youtube.com/watch?time_continue=34&v=xlvxgVREX-Y

Shutter Encoder may also be used to convert to Constant Frame Rate:
https://www.shutterencoder.com/en/

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Community Expert ,
Apr 21, 2022 Apr 21, 2022

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Green means a GPU issue.

Run the file through Shutter Encoder and convert to Prores.

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