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Hello,
Adobe cannot help me and I am deseperate to get this version back to complete a 5 year editing project. The new versions have a totally different color synch and all my work is lost.
Does anyone have this downloader? Willing to compensate.
Thank you,
Steven
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Adobe may be able to provide that for you.
Please go to Adobe Customer Service (Make sure to sign in to your Adobe account first and allow popups and cookies on your browser. You may not be able to see the chat window if using a VPN.):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.
You may also be able to contact Adobe by phone:
https://helpx.adobe.com/contact/phone.html
or Twitter:
https://twitter.com/AdobeCare
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Hi Peru,
Adobe customer service told me its impossible for them to help me. The giant corporation that is Adobe doesn't seem to have the installer and it has "disappeared" from their servers. It's a giant lie and as a long term customer is extremely disappointing to hear.
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Try another agent using this advice:
Hello, I need the direct download links (offline installers) for the new 2020 releases of __________. Could you please help me?
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Haha I literally copied and pasted that exact phrase 🙂
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Did you try another agent?
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Yep. No luck. No help.--
Steven Hoffner
[Personal information removed by moderator.]
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@Kevin-Monahan can you confirm if 2020 is available from Adobe?
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This is a problem. I'm sorry. PM me your Adobe ID. I hope I can help.
Thanks,
Kevin
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It appears that a download of 2021 has solved the problem. If anything comes up Kevin I will message you. Thank you for caring I really appreciate it.
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stevenh20215614 should know that Adobe Premiere is not available for the version that he wants. There have been many posts about keeping previous versions so you can work on an old project.
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