iPhone video files washed out and low res in Premiere

Engaged ,
Feb 17, 2022 Feb 17, 2022

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I've never had this problem before:

 

I shot some video with iPhone 12 Pro Max 1080p 30fps, looks great on the phone, and in Adobe Rush  on the phone, but when I import to Premiere on my (very old)  iMac it comes in washed out and low-res (grainy).  I have never had to alter settings-- it has always worked before now, and as far as I know nothing has changed with the settings.  Any advice?

 

Thanks.

 

Adobe Premiere 14.8.0 (Build 39)  

Working on an iMac (21.5-inch, Mid 2011),  OS 10.13.6 (it's maxed out at High Sierra -- I know -- need a new one), 

2.5 GHz Intel Core i5

16 GB 1333 MHz DDR3

AMD Radeon HD 6750M 512 MB

 

 

 

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Editing , Import

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Adobe Community Professional ,
Feb 17, 2022 Feb 17, 2022

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There's a good chance that phone is defaulting to HLG color range/space, and Premiere is seeing it as HLG/HDR, and when you put it on an SDR/Rec.709 sequence, it's way light and all.

 

Check the file properties, in the bin, and if Premiere is showing it as HLG color space, then do a Modify/Interpret Footage and override to Rec.709. Then make sure the sequence settings are for Rec.709 also.

 

They completely rebuilt the color system in Pr2022. Here's two FAQs on it, the first on the changes, how to work within the new system, and what's currently broken. The second on how to monitor in HDR if that's what you want to do, as that has also completely changed since Pr2021.

 

Neil

 

FAQ:PremierePro 2022 Color Management for Log/RAW Media



How to Set Monitors for HDR work in Premiere Pro 2022?

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Adobe Employee ,
Feb 21, 2022 Feb 21, 2022

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Hi there!

Sorry to hear that. Have you considered updating the macOS? On a mac, GPU updates along with OS. Also, you can check for suggestions mentioned in the article shared by an expert.

 

Let us know how it goes.

Thanks,

Kartika

 

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Engaged ,
Feb 25, 2022 Feb 25, 2022

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Yes, I would love to update the OS, but my iMac is too old -- it has maxed out at High Sierra (10.13.6), and is gradually becomming obsolete, like me.  I would love to get a new computer, but cannot afford one.  I've been over this issue with Adobe -- and have had some help using old versions (which worked fine), but soon I will not be able to work at all.  

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Engaged ,
Apr 23, 2022 Apr 23, 2022

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Hi

 

 

Just imported more video and having this same issue.  We DID order a new Mac Studio, but it's on a ship from China somewhere and won't be here for a few months, so I am stuck with this old system for now.  The same problem has occurred -- the video is washed out in Premiere, and the fix suggested by  Neil Haugen above unfortunately doesn't apply to this version (Adobe Premiere 14.8.0 (Build 39)  working on an iMac (21.5-inch, Mid 2011),  OS 10.13.6 (it's maxed out at High Sierra -- I know -- need a new one).  My windows do not correspond to his, and those options are not available to me.  I do see that the color space is Rec.709, but the video is still washed out, when it looked perfect in the iPhone.  

If I right click and go to properties, I see this:

Type: MPEG Movie File Size: 38.63 MB Image Size: 1920 x 1080 Frame Rate: 29.97 Source Audio Format: 44100 Hz - Compressed - Mono Project Audio Format: 44100 Hz - 32 bit floating point - Mono Total Duration: 00:00:37:06 Pixel Aspect Ratio: 1.0 Alpha: None Video Codec Type: HEVC 10 bit 4:2:0 Variable Frame Rate Detected.

Sequence settings are attached;  also show working color space as Rec 709.  

 

I'm attaching two screenshots, one from the iPhone, which looks fine, and the other from Premiere, which is washed out.

At a loss.

 

Any suggestions are welcome.

 

Thanks, as always.

 

Rob

 

 

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Adobe Community Professional ,
Apr 23, 2022 Apr 23, 2022

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Oh, that's an easy one ... you don't even have any blown out areas, just a bit lighter than you'd like. Very easy to bring the highlights down in Lumetri.

 

Neil

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Engaged ,
Apr 24, 2022 Apr 24, 2022

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Thanks. I got it corrected — but still uneasy about the mismatch. When the new Mac comes in, hopefully I will be able to update all my Adobe apps and these incompatibilities will go away.

Rob

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Explorer ,
May 09, 2022 May 09, 2022

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All my devices are updated and I own a brand new Imac and I have the same issue. When I import footage from the Ipone new IOS it is blown out and the colours are washed out. I never had this issues with my Iphone XSmax footage. everything always looked exactly how it did in real life. What is the fix for this because i'm getting footage from my team from thier phones and its making the editing process way more difficult as a result of this footage coming into premier looking so bad and im spending so much time trying to fix the colour. HELP!

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Adobe Community Professional ,
May 09, 2022 May 09, 2022

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First thing is to check your color space for the files! Check Properties for those ... undoubtedly, they're being shot in HLG, a form of HDR. Which actually would be more easily useful/usable if they were being shot in SDR/Rec.709 if you can get people to change their phone settings.

 

And if as expected they're HDR, then select one or more in the bins, right-click/Modify/Interpret Footage, set the color management settings at the bottom to Override to Rec.709.

 

Done.

 

Neil

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