iZotope plugins crash on export

[Mika Knarf]

Hi there,

first please let me clarify that I am not new to premiere. I use it since years for professional work.

I just spent 8 hours trying to solve this Problem, tested everything I could think of (see below) Hopefully one of you has an idea.

I have to deliver a 1 hour music documentary for TV, (so it's pretty urgent) and since today I am not able to export the sequence anymore.

Just two days ago I did a successfull export and many times before aswell. Now when I either queue the sequence or try to export directly Premiere simply stops working (crashes).

But the most confusing thing: I can play back everything in Full Resoloution just fine and natively without preview rendering. No hiccups, everything smooth. That's why I really can't figure out what is causing this.

What I've tried so far:

- export just small section of the timeline (crash)

- try to queue the sequence directly in Media Encoder (crash)

- deleting all media Cache files (changed nothing)

- trying to import the sequence to a new project via media browser (crash)

- using the new "export selection to new Pproj" (crash)

- Trying to export Final Cut XML (crash)

- Select all and copy paste into new project (crash)

- duplicate the sequence in Project Panel (nothing happens - doesn't crash but doesn't duplicate either)

- upadating premiere from 2017 to 2017.1 (changed nothing)

Again, I can playback everything just fine! My system is running fine, just finished another project yesterday.

Does anyone have an idea what could corrupt my sequence but not interfere playback?

all the best

KIM

(As Insaid it doesn't have anything to do with my system but before someone asks...)

COMPUTER SPECS:

MB: Gigabyte GA-X99P-SLI

CPU: Intel i7-6800K with Arctic Freezer i30 Fan

GPU: Nvidia GTX 970 Strix

MEMORY: 32GB RAM DDR-4 3000

POWER: Corsair 1000W

STORAGE:

1x SSD Samsung 850 500GB: For OS, Applications

1x SSD Samsung 850 500GB: for Projects, Cache, Scratch disk, Previews, Renders

RAID for Footage with 5x 4TB Seagate SSHD Hybrid: 2xStripe, 2x Mirror, 1x Spare

1x 3TB Seagate Baracuda: for Documetns, Fotos, Music, etc.

OS: Windows 10 Professional 64bit

CASE: Nanoxia Deep Silence 6

[Horshack]

I noticed some audio plugin messages when I opened (for plugins I don't have). Perhaps an experiment to remove those would be in order. Here's the messages I got:

********************************

\\?\F:\video\premiere_debug\UL-Backstage-K1_CUT-07_1.prproj

Audio Filter missing:  2:1517172036 iZotope RX 5 Dialogue De-noise

Audio Filter missing:  3:5653544c 5141536c 696e6571 2062726f

Audio Filter missing:  3:56535452 44535372 64656573 73657220

Audio Filter missing:  3:5653545a 6e354469 5a6f746f 70652052

Audio Filter missing:  3:5af2703a e65f11de b8047c9c 56d89593

Audio Filter obsolete:  Dynamics

Audio Filter obsolete:  EQ

Audio Filter obsolete:  Reverb

********************************

[Mika Knarf · Accepted solution]

Ja just opened the project you sent on my laptop where the plugins aren't installed and everything worked fine.

So that's it. But that's also very bad I need those plugins and they playback perfectly and normally they export just fine... and did in this project before

So now the post must be called: Waves Plugins Crash Export render

the plugins I am using (and can really recommend) are:

- IZotope Dialoge denoise

- Waves linear EQ

- Waves Renaissance DeEsser

- waves Renaissance VoX Compresser

- Fabfilter Pro Limiter

[Horshack]

Perhaps one of those plugins is broken with the latest release of Premiere. You could try rolling back to a previous version of Premiere to render - you'll need to export your project to do so since the older version wont be able to natively read the new project format.

[Mika Knarf]

It cant be the new PP version cause I updated, after the Problems started.

Not sure what to do now...

[Roei Tzoref]

I would contact the 3rd party plugin support and ask for assistance. Maybe there is an update on their site for these plugins too.

[Horshack]

First step would be to remove each plugin one by one to isolate which is causing the problem. It might be that the one causing the issue is the least important for your project. Or once isolated you can then find an alternative for the function it provided you.

[Mika Knarf]

Tried using Software render only without luck...