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Latest version killed off Mac Pro 2013 2020 - 14.0.1

Community Beginner ,
Jan 21, 2020 Jan 21, 2020

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Hello all.

 

So after installing the latest version (after being nagged by Creative Cloud desktop app), Premier Pro no longer launches. Throughout recent updates, the performance has gone worse and now it says 'could not find video play modules'.

 

This is on a Mac Pro 2013, 6-Core, D700, 64GB Ram. - Its a little annoing because I know the hardware is 'older' but other 'native' apps run excellently and have no issues editing the same footage. (The previous update made playback even become stuttery even when using proxy ingest..etc).

 

Has anyone else experianced issues with Premiere no longer launching? - I also feel like every time it launches, it scans all plugins and VSTs which take forever? - Excuse any ignorance but I dont notice the same startup lag from other applications - native or non-native to apple...

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Error or problem, Freeze or hang, Performance

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Adobe Employee ,
Jan 21, 2020 Jan 21, 2020

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Alex,

It should still be working. Try some of the steps here, then report back.

 

Thanks,
Kevin

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Community Beginner ,
Feb 01, 2020 Feb 01, 2020

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Hello, thanks for the replies.

 

I think I've tried all those steps. Tried re-installs of Adobe CC & Premiere. Tried clearing settings, removing plugins/resetting preferences...etc Tried logging in as root user..etc (as did adobe online support when they attempted...)

 

Ocasionally, after an install, it will periodically launch and work for that time but the moment the program is closed and re-launched, the issue comes back. (Or if im lucky, it will launch a couple of times but it definatley fails soon and is not reliable.) - I've reverted back to the previous version, luckily, all my projects have not been updated so I can continue working on them.

 

Kind regards,

 

AJ

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Explorer ,
Jan 22, 2020 Jan 22, 2020

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Hi Alex,

 

you are not alone. Looks like a few more MacPros from 2013 (6,1) are having this problem:

https://community.adobe.com/t5/premiere-pro/premiere-pro-could-not-find-any-capable-video-play-modul...

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New Here ,
Nov 02, 2021 Nov 02, 2021

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Having issues as well. Mine will launch but dynamic links will not load and once I hit render preview it freezes. After Effects also crashes as well when trying to convert photoshop layers to live text.

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