Loading screen keeps getting stuck

[Bailey Builds]

I haven't been able to open Premiere Pro for awhile now, it keeps getting stuck on different plug-ins on the loading screen when I open the program. At first it was stuck on importerquicktime.bundler and I followed a video on how to delete that plug in. Then it was stuck on MediaCore so I deleted that plug in as well. Now it is stuck on AEFilterTexturize.bundle. I don't know if I should keep deleting these plug-ins but so far every time I delete a plug in and try to open it, Premiere gets stuck on a new plug-in. I should note that after I deleted the first two plug-ins I have deleted my trash as well.

I am working on macOS Big Sur and my Premiere Pro is up to date. Any suggestions on what I can try? I need to start a new project asap.

[Kartika Rawat]

Hi Bailey Builds!

Sorry to hear that. We have an article that shows some suggestions: https://community.adobe.com/t5/premiere-pro-discussions/faq-how-to-troubleshoot-premiere-pro-crash-a...

Let us know how it goes.

Thanks,

Kartika

[Bailey Builds]

I tried Stage 1, steps 1, 2, 3, 4, and 6 and non of those worked. I don't understand step 5 because I am working with a Mac and those are all for a Windows.

For Stage 2 in the link you sent, I have done step 1 a few times and once I delete the plug-in it is getting stuck on it just gets stuck on another plug-in the next time I launch the app. Should I just keep deleting the plug-ins until it loads, even if that means I am deleting multiple plug-ins? I can't do step 2 because in my Common folder there is no plug-in folder.

So far nothing I have tried has worked.

[Jeff Bellune · Accepted solution]

Hold down the Shift+Option keys while launching Pr from a shortcut (dock or launchpad or desktop). 

Keep them pressed until you see the main Pr window. This resets the plugin cache and your preferences.

Then go to Preferences>Media Cache and delete *all* your cache files.

Close and restart Pr.

Did it work?

[stuartl19109416]

this helped me thanks for sharing

[David32881405g560]

I was able to get to the short cut and clear all the cache files, but it still hangs and then dies here.

[Michael333439391txa]

Worked like a charm. Thank you!

[Anton35559663jhqr]

trash I shouldnt need to reset my  [abuse removed by moderator] SETTINGS FOR THIS  [abuse removed by moderator] PROGRAM