Luts in Lumetri

[Roystam28]

Hello, I'm dealing with an technical issue for a long time. Need your help please;) Premiere Pro always crashes when adding a Lut into the Creative panel (Lumetri). When I switch between the LUTs and click the preview pic, it freezes.
I don’t know what to do!!
The message "low-level exeption occurred in: Lumetri Color (AEVideoFilter:14)" Is poped and everything crashes and stucks...

yes i put the Luts in the right library, and no - the Luts are fine. Final cut works with them just great.

i really don't know what to do. It makes the workflow with premiere to a nightmare...

thanks

[Roystam28]

+ 

it happens also when I reinstall the program 

it happens when I switch between "metal"/Opencl/software only...

[R Neil Haugen]

By putting in the correct Library, I take you mean in the following locations, and not in the Program/Package folder location ...

 

Next, what are your computer specs? OS/CPU/RAM/GPU/GPU driver? Where are you getting or making those LUTs?

Neil

[Roystam28]

Hey Neil, 

Yes, these are the Libraries  i put the Luts in.

we are talking about Imac 27, macOS Catalina, 64 Ram, Radeon pro 8 Gb... 

premiere pro version is 2020...

And actually, it Happens with every Lut i choose.

Luts from iwltbap, Cinecom, StudioPlanet...

I tried to solve this issue with So many directions, and didn't succeed...

thanks

[R Neil Haugen]

If you export a LUT from the Lumetri panel, park it there, does it work to access properly?

Neil

[Roystam28]

Sorry, didn't understand. what do u mean When u say "export a Lut"..

[R Neil Haugen]

Export a LUT directly from the Lumetri panel. Most settings can be included.

Then put that where your problematic LUTs are stored, and see if Lumetri likes this one better.

Neil

[Roystam28]

I'll try it... 

but it's weird...Final Cut, for example works fine with every single LUT...

this error message:

"low-level exeption occurred in: Lumetri Color (AEVideoFilter:14)"

What it it mean?

did you see it before?

[R Neil Haugen]

Not an engineer here at all ... just another user. So the codes don't mean that much.

Neil