Markers made in Prelude don't show up in Premiere clips after

[geoffp7702666]

I've made notes with markers in Prelude CC 2019 and when I go to Premiere CC 2019 to view the same clips with the markers, they are not showing up ('show clip markers'  is turned on in my timeline settings). This workflow worked fine in CC 2018  but since the update to CC 2019 it's not working. Is this a known issue or bug for CC 2019? Anyone else run into this or would know how to fix this issue? Thx.

[MyerPj]

I'm using xavc MP4's and if I put a comment marker in a clip in Prelude it does show up in Premiere. I tested various file formats when I first did this to see what works and there were some that didn't. What kind of files are you using?

[geoffp7702666]

I'm using RED R3D files....i've used the xcvc MP4's too before in CS 2018 and the comment markers done in Prelude shows up automatically in Premiere after perfectly. Just after the update to CS 2019 for both, the markers are not showing up. I've tried using Prelude 2018 making markers to see if Premiere 2019 would pick up, no luck there either as well.

[MyerPj]

Search around the Prelude and Premiere forums, there were some comments I read about R3D files. I'm not sure they are fully support currently.

[geoffp7702666]

Search around the forum's here, both prelude and premiere, there doesn't seem to be a fix for the problem I'm having. And it seems specific to R3D files. I've done some tests with other file formats (mp4, mxd, etc.) and the comment markers made in Prelude will show up automatically in Premiere. Seems to me that there's an issue with the markers made on r3d clips in Adobe Prelude which then don't appear in Premiere.  it was working fine in CS 2018 but not in CS 2019. Hopefully this will be fixed soon.

[MyerPj]

Yes, that's what I was saying above...

[R Neil Haugen]

Have you filed this on the UserVoice service?

That goes directly to the engineer's sytems ...

Neil

Adobe UserVoice Bug /Feature form: https://adobe-video.uservoice.com/forums/911233-premiere-pro

[geoffp7702666]

I will do that now....thanks.