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Media Encoder Fails With GPU Acceleration On

New Here ,
Oct 14, 2018 Oct 14, 2018

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Media Encoder continue's to fail to do it's job.  I'm just trying to export a simple 10 minute clip with Lumetri applied. There is a LUT used in Premiere, but the same LUT is in the Media Encoder folder, so no issue there. It gets about half done, then just fails.  This same clip exports fine out of Premiere with the GPU turned on.  Anyone have this issue?

Graphics card is the GTX 760. I know it's older, but I always have it updated and it should be able to handle things like this, no problem.

Full Error Report Below:

Export Error

Error compiling movie.

GPU Render Error

Unable to process frame.

Writing with exporter: H.264

Writing to file: \\?\K:\1 Working Projects_SSD 2\Krissy S & Eddie K_Highlights & Raw Package\Exports\Raw Formals\Toasts_MOH.mp4

Writing file type: H264

Around timecode: 00:02:50:16 - 00:02:51:07

Rendering effect: AE.ADBE Lumetri

Rendering at offset: 170.754 seconds

Component: EffectFilter of type GPUVideoFilter

Selector: 9

Error code: -1609629695

Thanks,

Dan

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Adobe Employee ,
Oct 15, 2018 Oct 15, 2018

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Hi Dan,

Sorry about this.

I understand that you are getting an export error with Adobe Media Encoder while the same clip exports fine using Adobe Premiere Pro.

Please try unchecking the "Import sequence natively" option in Adobe Media Encoder following the path mentioned below:

Preferences -> General -> Premiere Pro -> Import sequences natively

Try relaunching Adobe Media Encoder after making this change.

Let us know if it helps.

Thanks,

Shivangi

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Community Expert ,
Oct 15, 2018 Oct 15, 2018

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You need to fix the timeline at the given time in the error.

Can be anything, faulty clip, transition, you name it.

Delete clip, reimort, put it on the timeline and do the effects again.

If that does not help, export the timeline at that given point to a intermediate file and put that on the timeline.

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