Media Encoder not recognizing synced fonts

Report · Oct 26, 2017

Updated to Premiere Pro CC and Media Encoder CC 2018. Trying to export a project that had worked fine with previous version. The project uses a synced font, Futura. I tried unsyncing the font and resyncing it. Warning is "Invalid font family: Future, replaced by: CourierNewPSMT". Obviously, I don't want to use courier new.

Any help on this would be greatly appreciated.

Report · Jan 11, 2023

I have the same issue, and its january 2023.

I changed the fon to myriad, and still have the warning of the font use is not available even when changed already.

Report · Mar 07, 2023

I came looking here for answers

I appeared to have fixed it,

I went to the CC app and selected fonts

it showed a few with 'conflicts'

so I opened up the windows 11 fonts control panel (Search fonts using search bar on taskbar)

I then used the search to find and delete all the conflicting fonts show in adobe,

I then returned to the CC app and clicked the sync arrows next to the fonts

This appeared not to fix the issue so I then clicked the toggle to de-activate them

then on the left you'll see "Previously active" select it then re-enable all the fonts you just de-activated

once complete I returned to Media Encoder and did the sync settings as mentioned by another poster, I then right clicked my project and 'duplicated' it the duplication had no font errors, I removed the faulty one in the list and closed ME down, I then re-opened and my project is still there with no errors,

If this fixes your issue do please let me know!

Report · Dec 22, 2024

What works for me everytime this happens:
I need to let creative cloud open and sync everything (wait 10-20s), then open Premiere pro and Media encoder.