Media showing in preview, but not rendering (Premiere Pro CC)

Forum|Forum|6 years ago
June 22, 2019
4 replies
1119 views

Hey guys,

This is driving me insane! I downloaded a video template, followed all of the instructions (mind you, I'm not a newb) and my video is perfect in the editor preview, but as soon as I go to export, part of it disappears-- I can't figure it out! I have this issue for every scene in the video. See attached pics. and ill add a dropbox link to a copy of the project.

Help, please!

Link to project: Dropbox - Corporate Promo - Help - Simplify your life

This topic has been closed for replies.

MyerPj

Community Expert

It was all working for me.

Did you try deleting your cache files... here's where they are located in Windows;

%UserName%\AppData\Roaming\Adobe\Common

See post #16 here

Re: Blank monitor and source monitors, still not resolved.

R

rodneyb56060189

Legend

If source is showing same thing then you're in luck I think... there's something screwed up with your timeline dimensions, the position of the template in that space, and you just need to move the source stuff to fill the frame properly … in my opinion...but I'm an idiot so take with grain of salt.

R

rodneyb56060189

Legend

In the top left of your 2nd screenshot.. you see source and output.. when you click on source it probably shows the frame correct in program monitor.. but when you click on output it gets weird... try to compare the two things ( specs etc. ) and see if there is some obvious reason for the discrepancy.

It's probably a setting in the output .. that differs from the source.