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media unlinked generic error when trying to re-link

New Here ,
Apr 24, 2022 Apr 24, 2022

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I had an issue with exporting at first, it would sit on 100% for hours and do nothing..... so I uninstalled and reinstalled premiere pro... now my other projects all have issues with files saying they are missing, but haven't moved folders, and when I try and re-link them it says "generic error" what is happening?

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Error or problem , Export , Import , Performance

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Community Expert ,
Apr 25, 2022 Apr 25, 2022

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LEGEND ,
Apr 25, 2022 Apr 25, 2022

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Until you post the info that Ann linked to, you should check that all your folder permissions are set correctly.

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New Here ,
Apr 25, 2022 Apr 25, 2022

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The folder permissions couldn't be the problem because footage from the same folder is still linked while some from that folder are red...

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LEGEND ,
Apr 26, 2022 Apr 26, 2022

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Okay. Then please post the info that Ann requested. 

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