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Mercury Engine missing after nVidia Video Card grade How do I get the new driver to run the Mercury Engine ?
Premerie Pro CS 5.5.2
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Bob, you might do better in the Premiere Pro Hardware forum with this. I, or one of the other mods, can move it if you like?
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moved to early premiere pro... if you get not joy we can try somewhere else
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If your nVidia card has at least 1Gig of video ram, use the nVidia Hack http://forums.adobe.com/thread/629557 - which is a simple entry in a "supported cards" file, this is for CS6 and CS5
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Thanks,
It has 1GB Ram
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Thanks, John
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>after nVidia Video Card up grade
Did you follow the instructions I posted to be sure your new card is in the list?
If you upgraded to a card that is not in the list, you must add it yourself or Mercury won't work
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John,
Dell tells me they reinstalled the Fx4000 /FX3800 nVidia Quadro drivers, it has been working for 5+ years so it should work now.., but, the Mercury Engine is blacked out >
I'll see how i go with the editing and effects etc and if it is too slow I will do a complete reinstall. in any case the Pro Dad Stabilizer needed manual rendering with the stabilizer anyhow.
thanks for your advice.
Thanks,
Bob
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Well I did eventually get NVIDIA Technical Service to fix the issue and the Mercury Engine was reinstalled easily
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a happy ending, yippee!
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Might not want to update the driver.
CS5 is quite old.
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Ann,
The latest driver was installed by Dell and works very fast, but, in the project setting it is blacked out.
I have had no need to upgrade Premiere Pro as the software is still very capable of working with high definition from our Sony HXR- NX 30 P and Canon 5 D mark II mov. H264 . files., it has just completed a 2 hour production of The Netherlands would you believe.
It even feels as though I do not need the Mercury Engine at all ????????? , it does work on the Dell M6600 and it is similar in performance.
I just do not get it.
This Premiere Pro has completed 100s of high definition productions with no problems in the past 5-7 years and very few issues.
thanks,
Bob
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Trevor,
Move it if you must,
Thanks
Trevor.Dennis Jun 26, 2017 9:08 PM (in response to Bob Dix)
Bob, you might do better in the Premiere Pro Hardware forum with this. I, or one of the other mods, can move it if you like?