Mercury Trasmit not working. Full screen massive and not in center of my monitor.

[editjames]

I've searched the forums and I've seen many problems like this with no solution.   The only solution I can find is reseting my workspace.  However I have to do that 20 times in a session if I click off screen.  Please fix!!!

[Warren Heaton]

Does your monitor resolution match your Sequence frame size?

[editjames]

I have two 4k monitors and a 1080p monitor for the full screen preview (via mercury transmit).  It shouldn't matter what montior resolution is and sequence frame size right? 

[Warren Heaton]

With Mercury Transmit to an external monitor, yes, they should match.

For fullscreen playback (control ~, Mac), it will scale to fit.

[Justin Schultz]

This has not been my experience.

Mercury Transmit has stopped outputting to my 4K monitor that previously had worked. But before it did not matter that my sequence frame size match the monitor resolution output. The 4K monitor (set to 2560x1440 Retina) would output 1080 and UHD sequences fine. I also have a 1080 monitor in portrait orientation and Transmit will still output letterboxed to that monitor

And indeed in trouble shooting the 4K monitor, i have attempted to match the resolutions to my sequence to no avail.

Just my anecdotal 2¢

[Warren Heaton]

You know what, I'm confusing using a graphics card with Mercury Transmit and using a video break-out box (like Blackmagic Design or AJA Video).  Thanks for chiming in, Jason.

Yes, Premiere Pro scales the video to fit the desktop display, be it Monitor 1, 2, or 3 (or more if set-up for it) if needed.  Matching Sequence resolution to desktop/monitor resolution is just for preventing scaling artifacts.

The person who posted this should go through these two documents:

• Troubleshoot issues importing or playing video files
  https://helpx.adobe.com/in/premiere-pro/kb/troubleshoot-video-files-premiere-pro.html
• Unofficial Premiere Pro Troubleshooting Guide
  https://community.adobe.com/t5/premiere-pro/unofficial-premiere-pro-troubleshooting-guide/td-p/87892...

It might also be worth jumping over to After Effects to see if it's behaving the same or as expected.

[Jeff Bugbee]

Are you on Windows? If so, are you using a Windows Display Scaling setting other than 100%?

[Rik_verbraeken]

Hi,

I seem to have solutioned this by: setting the scale of the monitors the same.

So on windows, you can chose to set the scale of any monitor to 100/125/150/... %

The mercury playback only plays correct if the scale of your main monitor is set the same as the scale of your playback monitor. 

This is not ideal if you're working with different monitors, like HD and 4K togheter, because you'll have to change the scale all the time, depending on how you're using your computer 🙂

but it seems to be a solution.