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Christyn.Gonzalez
Participant
February 3, 2023
해결됨

Messaggio di errore durante l'import: file non supportotato o danneggiato

  • February 3, 2023
  • 1 답변
  • 405 조회

Ciao a tutti, con Premier pro 2023 non riesco ad importare nessun tipo di file, neanche gli mp4. Mi dice che i file sono danneggiati o non supportati. Non so più cosa fare.. AIUTO

    이 주제는 답변이 닫혔습니다.
    최고의 답변: Christyn.Gonzalez

    Good morning, in order to solve the problem, I had to reformat the whole pc and reinstall all programs.

    1 답변

    Kevin J. Monahan Jr.
    Community Manager
    Kevin J. Monahan Jr.Community Manager
    Community Manager
    March 18, 2024

    Hello @Christyn.Gonzalez 

    Thanks for the message. No other editors are commenting or upvoting your bug report. Are you still having this issue? I have a feeling the bug was fixed last year. Let the team know. If not, the team will need more info from you to reproduce the bug. Can you provide the information required here? How do I write a bug report?

     

    I'll move your post to the Discussions board while we await your information.

     

    Thanks,


    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
    C
    Christyn.Gonzalez작성자답변
    Participant
    March 19, 2024

    Good morning, in order to solve the problem, I had to reformat the whole pc and reinstall all programs.

    Kevin J. Monahan Jr.
    Community Manager
    Kevin J. Monahan Jr.Community Manager
    Community Manager
    March 19, 2024

    Thank you so much for reporting back, @Christyn.Gonzalez. I am sorry for the hassle it took be clear of the bug. Please take care.

     

    Thanks Again,
    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
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