MOGRT - Premiere Pro error message

[raghuramv25821507]

Hi, I have a question about using a motion graphics template. I have installed a mogrt file, and it shows up in the Essential Graphics Panel. However, when I drag and drop the template onto the timeline, the following error message comes up saying that I need to install After Effects. The problem is that I already have AE installed and it's updated. Help? I've attached a screencap of the error message. Also, I'm also new to Premiere so won't be surprised if it's a simple fix. Thanks!

[R Neil Haugen]

With PrPro open, go to a clip on a sequence and right-click, "Replace with AfterEffects Composition" and see if it launches Ae. If so, cool ... delete that comp, and with Ae still open see if you can use that mogrt.

If doing the 'replace with Ae' bit doesn't activate Ae, sign out of your CC Desktop app, reboot the computer, and sign back in ... that sometimes shakes up the connections so they see each other.

Neil

[raghuramv25821507]

Thanks Neil. I tried those two measures you suggested, but it's still giving me the same error message. So strange. Any other ideas? Thanks again for taking the time to reply. Best, Raghu

[R Neil Haugen]

Darn ... there was another thread on this recently where someone used a different "fix" and it worked for this, and my brain just isn't recalling it.

Might search back through the forum for similar questions, it's been in the last week or so.

Neil

[R Neil Haugen]

Searching under text "Ae not installed" I got a number of responses ...

Re: Motion Graphics templates not available.

Has a response by a staffer with a set of suggestions.

And this thread has another potential solution ... listed in the first response, others later in the thread.

Unable to use Essential Graphics templates created in AE

Neil

[Kevin-Monahan]

I'm thinking this should all be solved in CC 2018 version. Let's find out which version the OP is using.

Thanks,
Kevin

[raghuramv25821507]

Here are the two versions I'm using.

[jstrawn]

Thank you for the added info. Those are not concurrent versions. If you are in a position to upgrade Pr to 2018.0 then it should not be an issue since we no longer require Ae to be installed to apply mogrts as of CC 2018, aka Pr 12.0 x 224.

If for some reason you cannot update Pro to 2018 now, then perhaps you can get Ae to be at version 14.1.n... that may be more headache than it's worth though... using the CC app like that.

[raghuramv25821507]

Thank you! I'll give it a try. Need to check with our company's administrator to make sure it's OK for me to update to 2018. Will reply here if it's successful. Thank you. 

[raghuramv25821507]

Hi jstrawn,

I wanted to write with an update. I updated to Premiere 2018, 12.0 x 224. I haven't updated the AE, however. Unfortunately, it is still giving me that error message. Any tips on how I can fix this? Thank you!

Best,

Raghu

[DaciaSaenz · Accepted solution]

HI raghuramv25821507 ,

If the AE Mogrt you are trying to load was created in a version of AE earlier than 14.2.1, then you will still need to install the version of AE that is Dynamic-Link-Compatible with Premiere 2018, 12x244 (Upgrade to AE 2018, 15.0 x 180).

This is because Mogrts created and exported from earlier versions of AE rely on a dynamic link connection to AE in order to be rendered and modified.

New mogrts created in AE 15.0 (with some limitations and conditions in place) can be used on a system that only has 12.0 Premiere installed because we put a sort of "AE engine" inside of PR, but this is a nascent engine and it does not support all effects or renderers in this iteration.

Install the most recent version of AE and let us know if that solves the dilemma for you. Otherwise, we will continue troubleshooting with you till we get you rocking and rolling again.

Thanks,
Dacia

[raghuramv25821507]

Hi Neil,

Thanks for pointing me to that link. I read it through, but I have to admit, I don't fully understand the instructions here.

In the mean time, you can try to workaround it by setting the AE preference for Conformed Media Cache, to use the default location, or a non-root directory.

The screen cap above is what my directory is set to.

[Kevin-Monahan]

Hi RaghuramV,

Your versions are out of sync. Check JStrawn's advice.

Thanks,

Kevin

[Kevin-Monahan]

Hi RaghuramV,

Which version of Premiere Pro is this? Which version of After Effects? FAQ: How to find the exact version of Premiere Pro you're using?

Thanks,
Kevin

[paulisphotoman]

Hello, I have Premiere Pro 2019, was sent mogrts files. I checked the Essential Graphics panel, but cannot seem to get the files uploaded???....can anyone help????

my email, paulbrenno@gmail.com

[R Neil Haugen]

How were you "sent" the files?

Neil

[paulisphotoman]

via google drive

On Thu, Jan 31, 2019 at 3:56 PM R Neil Haugen <forums_noreply@adobe.com>

[R Neil Haugen]

Several ways, really. First thing probably is to have you download the Premiere Pro Reference guide, and go through the section on creating and using motion grahics. It's not long, and gives most of what you'd need to know.

Premiere Pro     https://helpx.adobe.com/pdf/premiere_pro_reference.pdf

Plus it would give you a good 'manual' for the rest of the app as well.

I'm assuming you copied those from the thumb-drive to an internal drive ...

• First way ... in the EGP lower right corner, click the + icon, and navigate to the folder you put them in, and click one at a time to add them.
• Second way ... click the three bars to the right of the "Essential Graphics" text at top of the EGP window, select "manage folders", and add the folder you put the mogrts in on your computer.
• Third ... add to a CC Library via the various ways to utilize CC Libraries.

I am getting more comfortable with using the Libraries. Also, Libraries can be created to be 'shared' by multiple people, with controlled read/write permissions. You can share a library but withhold write permissions, and use that to disseminate mogrts among a group. You add a mogrt to that Library, everyone with a 'share' to it gets it in their Pr immediately.

Jarle Leirpoll wrote a good ebook (with me as a spell-checker/proofreader) that on reviewing prior to publication, was acquired by Adobe ... it's primarily about creating mogrts in Ae to use after sharing in Pr, but has tremendous information on creating mogrts and using them. And ... it's free ...

Leirpoll ebook, Making Mogrts: https://adobe.ly/makemogrts

Neil

[hollypantsuit]

I'm having this issue too but on the most recent update of premiere pro is there any other fixes I can use?

[MyerPj]

PP and AE must be matching versions (though confusingly they use independent version numbers), ie: Update one, update the other.

What is your 'most recent' version number from Help/About. It's removes all confusion if you'd just post that small detail.

[Violence Management]

answer from adobe support:

Please close both your applications and then go to
System preferences>security and privacy>Privacy 
and give full disk access to both premiere pro and after effects and then check.

[angelical88074032]

Is it worked for you? I tried and didnt work. =( 

[R Neil Haugen]

Which number-dot-number versions of Premiere and AfterEffects are you using?

Current ones are Premiere 14.0.4, and AfterEffects 17.0.5.

Neil

[Burak22391758ai5w]

Can you help me with this problem too ?

I was using it before the update but now I'm getting this error.

[R Neil Haugen]

We'd need to know a LOT more ... what's the mogrt, what sort of things does it do, how acquired/where, and probably a look at it's control settings.

Neil