MOGRT templates freezing in Premiere timeline

[Khoury287106513jls]

I've made several motion graphics templates, that are relativly simple, like lower thirds. When I first made them they worked just fine, but after a bit (maybe a week) when you drag them into the timeline in premiere, it freezes up the timeline, forcing you to restart premiere. I originally uploaded these templates to the essential graphics window, and had them in the adobe library for my coworkers to be able to pull from. When this issue first started, i thought it might have to do with pulling the files from the cloud library, so I exported the MOGRT file and had everyone who one use it, download it so the file was local to each person's computer. The problem continues. I don't know if this is a big that needs to be fixed or if i'm exporting something incorrectly? 

[Theresa Rostek]

Hi @Khoury287106513jls,

Sorry you're running into issues. Can you tell me the following:

• Does this happen with any mogrt, or just the ones you have created? Try the ones that ship with the app.
• Can you get a video of you applying the mogrt and the freeze happening?
• Does this happen in a new project or existing projects?
• Can you try clearing your Media Cache to see if the problem clears up (Preferences->Media Cache->Remove Media Cache Files)?
  
  

If the above doesn't work, I have some more questions for you, but let's start here and hope it gets you back on track.

Cheers,

Theresa

[RobShultz]

Please try rendering the Mogrts by pressing enter with your timeline in focus. You can set in and out points around the mogrt to have it render just the graphic if that's helpful.

[Harold Silva]

Hola, tuve el mismo problema hace unas semanasm y la solución fue simple, elimine el mograph, vacie mi cache de medios y reinstalé.
Eso basto para que funcionase correctamente

[b_foote1]

V 2025 and still an issue. 

[b_foote1]

rendering doesn't seem to work either....

[Harold Silva]

Algunas veces tuve problemas con algunos mogrh, lo que hago es llevarlos a After Effects y modifcarlos a mis preferencias, muchas veces las maquinas con las que se usan no son lo suficientement potentes y eso deriva en estos errores.

[Sumeet Kumar Choubey]

Hi there,

We're sorry to hear about this. Are you still experiencing this issue? If so, have you tried changing the Preview File Format & Codec under Sequence > Sequence Settings to check if it's rendering properly?

Thanks,

Sumeet