Mogrts 2023 bugged? Missing files, showing video test pattern

[Multipasser]

Hey

I've been having big troubles with mogrts made in 2023 (latest version).

When I add mp4's or Prores files they do not load! The show up as missing (clients get test patterns)

When I rename the .aegraphic to .zip and extract it. The AE project is fine, the video file it needs is there!

Now i've exported the mogrt using 2022 and it loads fine in Premiere 2023!

what is going on? I have so many deadlines with mogts but they are all failing!

Can't find a solution.

[Multipasser]

Bump!  No support?

[Multipasser]

Bump!!!  how the hell do you get support from Adobe??

this is flipping me off!

[Multipasser]

Hellloooo support? Still going on this issue!