Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
1

Motion Graphics Error

Community Beginner ,
Mar 18, 2025 Mar 18, 2025

I have Premier Pro v25.1.0.  When I try to select an Adobe free or premium Motion Graphic I recieve an Adobe Stock message telling me that it is not compatible,  I must upgrade to the newest version.  I think the what I have is the newest unless I am wrong. 

 

I have unistalled and reinstalled and restarted Premier Pro, checked thay my Creative Cloud is up to date, restarted my computer, and run Premier Pro as an admin and reset the preferences, to no avail.  Any assistance would be appreciated!

 

I have a windows system with 64GB of RAM and an Intel Core Ultra 7 155H 1.4GHz processor

 

Thank you so much!

TOPICS
Effects and Titles , Error or problem , Performance
96
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Beginner , Mar 18, 2025 Mar 18, 2025

So your question made me think it was an issue with adding from there, so when I went to Adobe Stack I was able to select a MOGRT and download it and then add it.

Translate
Community Expert ,
Mar 18, 2025 Mar 18, 2025

Are you trying to select them through the Essential Graphics panel?

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Mar 18, 2025 Mar 18, 2025

Yes, I try to drag them onto the timeline as usual, but get the error pop up

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Mar 18, 2025 Mar 18, 2025
LATEST

So your question made me think it was an issue with adding from there, so when I went to Adobe Stack I was able to select a MOGRT and download it and then add it.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines