.MTS files no sound

[minnow68a]

We use Premiere Pro to edit .MTS files.  We have constantly experienced problems with Premiere Pro not importing sound.  Usually, updating everything (not just Premiere Pro) will solve this.  We currently have one machine were nothing is working, and right this second, we are deleting Premiere Pro to reinstall and try it again.

  This nonsense of constantly battling to get Premiere Pro to import sound has been going on for months.  Why is this such a horrible ongoing battle?  Is there something we can do?

[Sofie26514985ahnc]

The problem for me was the way I imported the video files from my Sony camera. It seems like it missed some data. Some MTS files had sounds, others didn't. Quicktime did play the sound but exporting from there and importing in Premiere didn't even do the trick.

This was my fix;

I copied the entire content of the disk do my computer and then I opened the files like this;

PRIVATE (map) > AVCHD (file) > right-click > show package contents > BDMV (file) > right-click > show package contents > STREAM (map) > import (I dragged) into Premiere.

Thanks to this youtube video. But I added the steps just in case in gets taken down.

https://www.youtube.com/watch?v=gV_QbvGeuJ8&t=75s&ab_channel=FoxTailWhipz

Hope this is helpful to someone because it drove me crazy for the pas three hours.