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MTS files out of sync

Contributor ,
Jan 15, 2018 Jan 15, 2018

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I have just re-opened a project I was working on last week. Suddenly all the MTS audio is out of sync.

I previously exported the timelines and they were in sync. I haven't changed anything in my configuration.

CC 2018 Mac OSX10.13.2

There have been numerous posts about this issue. When is it going to be corrected?

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correct answers 1 Correct answer

Explorer , Aug 06, 2018 Aug 06, 2018

Try this:

1) Clearing media cache will NOT fix this issue fully. Some of you may have good luck, but not me on Win10 latest version.

2) Easiest and quickest workaround (after much too much research) is to:

a) open or re-install premiere pro CC2017 by launching CC app, using the down arrow and selecting "Other Versions" and choose cc2017 and wait for install. It will install pp2017 and media encoder 2017.

b) If you've been working in cc2018 and suddenly your files are out of sync, do not despair. Fro

...

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Community Beginner ,
Aug 23, 2022 Aug 23, 2022

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I often edit one hour long videos comprised of shorter 5-15 minute videos.  I find I have to handbrake all of the components.  Like was mentioned earlier this is time and resource intensive but at least it works.

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New Here ,
Jan 17, 2023 Jan 17, 2023

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This is still an issue in 2023!!!! And now I can't download the 2017 version. I was on the line with Adobe for hours and the guy had no idea how to fix it. They say they'll call me back today but I doubt they can fix this. I've tried everything. Converting files, and clearing the cache. I'm on a PC with the latest version of Windows 10. The thing is, the files play correctly in VLC and Windows media player, but not Adobe, so it's Adobe. If someone has a real fix please help. I have hours of footage I have to edit.

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Community Beginner ,
Jan 17, 2023 Jan 17, 2023

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What finally worked for me was using Handbrake to convert the files to a constant frames per second.  I had to play around with it so the output quality was the same as the input.  At least you can put several files in the Handbrake queue and let it run but it's still annoying to have to spend that time to make it work.

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New Here ,
Jan 17, 2023 Jan 17, 2023

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this works but I have 3 months' worth of files for a show to get through. I don't have the time to put all of them in there. There should be a codec like there used to be. If you have an earlier version of premier you can use this download: https://www.youtube.com/watch?v=yP4afwIsjVM&lc=UgwEVrxsvzDRpiCukyB4AaABAg

but I don't and can't seem to get one so I'm SOL.

share like and subscribe https://www.mediafire.com/file/2kg334gb4sgkqw6/MCCS5-6.zip/file46

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New Here ,
Mar 06, 2024 Mar 06, 2024

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Handbrake

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Engaged ,
Dec 02, 2023 Dec 02, 2023

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Spent a couple of hours on this tonight

FAILED:

  1. Create new project
  2. delete all cache
  3. use AME (for anything)
  4. tried latest stable + latest beta of Premiere

 

WORKED

  1. use a 3rd party transcoder (I used Wondershare Uniconverter which I pay for, basically like AME) to transcode the files into .mp4 which is REALLY annoying but used preset "same as source LOW bitrate" and they're slightly smaller files so at least that's a solution

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New Here ,
Oct 04, 2024 Oct 04, 2024

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LATEST

I just converted the whole video in mp4 format using HANDBRAKE software, it worked without any hassle!

 

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