Copy link to clipboard
Copied
I previously moved my install spot for my Premiere Pro to my SSD.
Whilst doing this it I realised I forgot to update it and updated it to the latest version.
Once I finished the update I opened it and to my suprise all my media was showing "Media Offline".
I usually am able to link it the media source but after the update or moving of the download section I was no longer able to find any of my files.
These video files are still downloaded on my computer they are just unable to be found in premiere pro.
I dont know why the media is not loading after the events before.
Copy link to clipboard
Copied
Check out this video on how to relink media: https://www.youtube.com/watch?v=iFk_nulpK6U
Copy link to clipboard
Copied
I have tried this but it did not fix the problem.
I partly tried this before but again it did not work.
I think the problem is now after some research is that the files are MKV files.
Previously the files were found and all showed up.
This was in a 2018 version of Premiere Pro that they showed up so. Im not sure if its a new thing that MKVs are not supported. Anyone know anything about this?
Copy link to clipboard
Copied
MKV is no longer supported in Premiere.
Copy link to clipboard
Copied
What versions do support the MKV files? If it is known?
Copy link to clipboard
Copied
see if handbrake will convert the files to mp4