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Hello,
I recently changed my default location to store media cache files. However, I need to restore the default location and I can not figure this out. Can anyone help me out?
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The default location for media cache files is (at least when testing on a brand new install of PP2019 on my Mac) is:
/Users/*your computer*/Library/Application Support/Adobe/Common/
Accessed of course from preferences> Media Cache
Is that what you wanted to know?
Media Cache Database is also defaulted to the same location.
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Hi there,
Thank you. I also wanted to know how to restore this location as I had changed the default to my desktop by accident and can not figure out how to restore to the default location. I can navigate to this location while not in Adobe, however, from preferences I can not figure out how to access the hidden folder. Any thoughts?
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Hi matthewr58346897,
You can customize the media cache location by navigating to Preferences > Media Cache.
Here is the default location for Media Cache:
macOS: /Users//Library/Application Support/Adobe/Common
Windows: \Users\<username>\AppData\Roaming\Adobe\Common
(By default, AppData is a hidden folder. If required you may refer to this tutorial to know how to access it)
Hope it helps.
Thanks,
Sumeet
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Hi Sumeet,
I am able to navigate there while not in Premier Pro, however, while in the program and trying to restore default, then I am unable to locate the hidden folders. Any way to do that?
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Any suggestions for this one?
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I have the same issue. Do you find a way to navigate from inside Premiere?
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Go to Preferences > Media Cache... > Browse ... => then insert the correct path %USERPROFILE%\AppData\Roaming\Adobe\Common into the bottom 'Folder' field and click 'Select'
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The video below is for the PC but it might help on the MAC.
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Hi Mattew,
If you haven't found a solution yet, here what you can do:
"Premiere Pro will fall back to the default location for cache files if the drive isn't available"
Hope this helps.
Below the link for the whole article: