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chrisg11
Participant
June 17, 2015
Answered

New Speedgrade CC 2015 reverts all layers back to default when opened again.

  • June 17, 2015
  • 36 replies
  • 20009 views

Hi Guys I have just downloaded the new versions for work and already cant seem to get past the bugs.

I've had several Prem Jobs passed down the pipeline for colour grading and speedgrade has been fine for the initial grading looks. However If i open the same project a second time to make changes to my grades they are removed and reset to default again undoing all the grading I have spent time on and returning the look to un edited scopes etc.

I notice that when I open it a second time there is a lumetri layer that I can not delete and any attempt to adjust any settings forces a revert.

Am I missing some new process or setting in CC2015?

    This topic has been closed for replies.
    Correct answer Animotion.nl

    Guys. This a know issue :-(, this bug slipped in at the eleventh hour and is MAC CC2015 ONLY. Windows CC2015 version is fine.

    Dennis Weinmann assured me his team is working on a fix. Until then, I'm sorry to say that my advise as an Adobe Certified Trainer is: DON'T use DIRECT LINK on MAC with CC2015 until this it fixed.

    I'm sure they will come with a fix really soon, and then we can all forget about it. :-).

    36 replies

    C
    Canikickit917
    Participant
    December 22, 2015

    It looks like they fixed this issue in the latest version of SpeedGrade CC (2015.1). I completed stopped using Sg due to this issue and I've just been using the Lumetri color effects in premiere, however with this bug worked out, I think I will give SpeedGrade another chance. Here is the version that I'm currently running on Yosemite.

    R Neil Haugen
    R Neil Haugen
    Legend
    December 22, 2015

    Sg 2015.1 fixed a bunch of problems ... I wasn't using if for much Direct Link work as well, it didn't Di-L nearly as well as say 2014.2. So I was still doing some new projects in that. It seems to be working fine in most respects now.

    Neil

    Everyone's mileage always varies ...
    K
    kbjohnson1
    Inspiring
    July 29, 2015

    Thanks J_Harwood for your report!

    I also find that my SG work done via DirectLink in CC 2014 is now visible in CC 2015 July update.  Thank goodness.

    To Blabberlicious -- Unfortunately, I still find that masks applied to scaled/translated clips (4k OR HD)  in SG are in the wrong place.

    So I still have to use the workaround of doing the scaling on one sequence, then nesting that in another at filnal delievery dimension to which masking grades can be applied.

    In my case, the original scaled clips are in  a Multicam sequence that gets nested in the final sequence anyway. So its not so inconvenient.

    Any masking gets applied there, and there does not seem to be any truncation problems.. I can pull back detail in a masked area from skies that were blown out after the initial overall grade on the master clips.

    Maybe off topic in this thread, but since you brought it up...

    Late 2013 MacPro, D700's, Os X 10.10.3

    Widget is not in the same place as the masked area.

    B
    Blabberlicious
    Known Participant
    July 29, 2015

    Scaled masks are as you describe. It seem to be beyond them to fix.  Funnily enough, I was using 4k in nested Multicam clips too. My problem with that is that you can't apply a grade to a Master Clip, as it gets applied to the whole Multicam sequence. To do that, you need to flatten the multicam tracks, and then SG be applied correctly to master clips. Swings and roundabouts. 

    I have a feeling I'll be using PP to to technicals on scaled 4K footage, using internal Lumteri.  Given the new controls, I think 90% of what I do can happen without the pain of going to SG. It's realtime and decent scopes make a big difference.

    To match shot to shot, I'm just loading my current Sequence into the Source Monitor then grading in the Program Window.  Quite efficient.

    R Neil Haugen
    R Neil Haugen
    Legend
    July 29, 2015

    Glad that's working for you. Masking has been at times a frustrating part of Sg ... and I had the hopes when the Color workspace was announced that we could use the much more relable masking in PrPro ... though I still wish Sg's masking could become totally accurate always.

    Neil

    Everyone's mileage always varies ...
    J
    J_Harwood
    Participant
    July 28, 2015

    Everybody seeing this fixed in the latest update?

    Just tried going back and forth, initially just ungraded in premiere to graded in speedgrade, then went back and forth to premiere to see if the changes remained and didn't reset.

    Then started mixing and matching the lumetri controls (only allowed in premiere) and speedgrade layers over the top.

    All seems to work for me.

    MacPro(2013) w/ D700s, working from a NAS, Yosemite, CC version updates 27/07/2015

    B
    Blabberlicious
    Known Participant
    July 28, 2015

    Good to hear. I have a ten foot pole and have begun prodding

    B
    Blabberlicious
    Known Participant
    July 28, 2015

    Adobe. You have got to be Kidding me.  After 10 minutes testing.... Showstopper. (at least for me)

    Speedgrade 2015 Direct Link
    GPU acceleration DOES NOT WORK - MAKING IT (STILL) USELESS
    2015, iMac

    GTX 780M

    10.10.4

    32gb RAM

    Mercury Playback Engine Claims to be on - and functions fine in native mode.

    But in Direct Link Mode - it is obvious that is it not functioning. GUI takes minutes to update. Unusable.

    If I open same Media (5D3 footage) in 2014 via direct link. It works.



    Speechless.


    No one uses iMacs to edit footage, do they? So I guess it missed your rigorous testing procedures.

    K
    kbjohnson1
    Inspiring
    July 21, 2015

    Just found this post after discovering that none of my Speedgrade DirectctLink work done in 2014 is accessible in 2015.

    Have to revert to 2014.

    The Creative Cloud program's "Previous Versions" section doesn't include Premiere or Speedgrade.

    Turns out, its in the bottom section labelled "Find Additional Apps".  To the right is a blue text that said "Flters and Versions".

    Clicking that and selecting "Previous Versions" from the dropdown allowed me to see Premiere and SpeedGrade.

    Selecting "Install" next to Premiere allowed choosing which version.

    Hope this helps someone find it more quickly.

    P
    phil_woodall
    Participant
    July 19, 2015

    Just found this thread.  Wish I had found it before I started grading a project with 2015. Back to 2014 for me as well.

    The fact that this got by Adobe is disturbing.

    ohanafilms
    ohanafilms
    Inspiring
    July 15, 2015

    Many things about this concern me.

    The fact that a "glitch" of this magnitude was allowed out the door. Did Adobe literally never do a round trip between PP and SG before they released this to us, their "beta testers"?

    A problem that renders the software 95% useless should not ever make it to the end user, especially a problem like this that is so easy to find and replicate with the most basic testing.

    The fact that Adobe took a company-wide vacation after a major release is mind-boggling.

    And now we just sit and wait.

    H
    Hungry Joe
    Known Participant
    July 15, 2015

    This issue is terminal. How do stupid users who upgraded (like myself) roll back to 2014?

    ohanafilms
    ohanafilms
    Inspiring
    July 15, 2015
    This issue is terminal. How do stupid users who upgraded (like myself) roll back to 2014?

    There are links in the forum with detailed descriptions of rolling back to 2014 but the quick answer is...

    - go to your CC desktop manager.

    - If you scroll down a bit you will see a link for "previous versions"

    - after you install 2014 make sure you also do the update for that version. The first version of 2014 you will install will not be the most recent version of 2014.

      ColinB03
      ColinB03
      Participant
      July 14, 2015

      Does "in place for next update" mean 2015.1?    Cause going by last year, that would be about Oct.

      S
      Seneca_lives
      Participant
      July 15, 2015

      October is starting to be my concern as well. In addition to my general frustration at how this release of Sg has been handled, comes Adobe's infurating (non-)communication surrounding its many issues:

      - The lack of acknowledgement that there are in fact many, many application-breaking issues (on Mac AND Windows), including massive memory leaks, permanent breaking of file references to After Effects dynamic links, layers resetting using DirectLink and a ridiculous amount of instability. Communications to date make it sound like "There's just this one bug which affects some people" (even so, that would be "people using DirectLink on Mac... probably 70-80% of Speedgrade users?).

      - I found my own ticket (regarding the AE issue) to have been closed/resolved with no motivation after waiting a week for a response from the support crew. I then re-opened the ticket, but haven't been able to get a meaningful response since. Now, this could mean "We know about the bug and are fixing it as fast as we can", and I hope it does, but, if so, please let us know. (Not blaming the support crew here, I don't expect Adobe would let them formally communicate upcoming releases.)

      - The lack of any kind of ETA for the bugfix. I'd understand if the patch were planned for a certain date and the deadline slipped, but the silence fuels the hopefully unreasonable suspicion that Adobe is basically taking July-October to get Speedgrade ready for its June release.

      EDIT: I just noticed the Illustrator/InDesign group has been getting 2015.0.1 updates, so let's hope that's what Sg is getting as well...

      R Neil Haugen
      R Neil Haugen
      Legend
      July 15, 2015

      Hmmm ... I've seen staff comments acknowledging the Sg scopes memory leak, the Lumetri issues of PrPro/Sg on a couple different issues (including layer resetting) when in Direct Link, Dynamic Link issues betwixt PrPro & AE, problems with certain effects in PrPro, and several instability issues some of which concern particular Mac OS versions. And that there's work going on in all three programs to get a bug release update out as soon as they have the issues fixed.

      They don't communicate even potential release dates ... you can complain all you want (I certainly have!) about this, but it isn't changing. Yes, guaranteed, there will be fixes posted long before October. When? No clue.

      And the frustrating thing is many people are operating just fine, some folks are operating but with pains, and some are just plain hammered. Sorting out why one system is doing fine but another nearly identical one is hammered can be complex & frustrating. I've been on both sides as have many users. Some releases just flew for me while others were nailed, sometimes I've been one of a few nailed by a glitch that most didn't have.

      Neil

      Everyone's mileage always varies ...
      benfth
      benfth
      Known Participant
      July 14, 2015

      Still waiting on this, are we?

      What is this monthly subscription for, anyway?

      Fix our programs, Adobe.

        A
        AraTheCoach
        Participant
        July 6, 2015

        It's amazing to think that so many loyal Adobe users who pay for the products, depend on them and are 1st to install updates have basically been left out to dry. This update has rendered this application unusable and useless, it's been almost 3 weeks since it was highlighted and still no fix or firm notification from Adobe of a possible solution. Kevin-Monahan‌ I appreciate this isn't all on you but this is beyond a joke. If Adobe don't care about SpeedGrade‌ then why release an update? We've now been forced to look for alternative grading solutions which means we'll probably have to stop using Premiere too. So distressing.

          Joost van der Hoeven
          Community Expert
          Joost van der HoevenCommunity Expert
          Community Expert
          July 7, 2015

          I think we all agree that of this version of SpeedGrade CC 2015.0 should never have been released. I've been informed that the Sg has a fix in the making. Until then, lets try to be constructive, believe it or not, even the Adobe employees are just ordinary people. ;-)

            Manniac
            Manniac
            Known Participant
            July 5, 2015

            I don't understand why people say, this is only a MAC issue? I have Windows 8.1 and suffer from the same problem: looks once created are lost, when I reopen the file in SG (directly or via direct link).

            I still don't understand why this happens, but it seems to have to do with the inbuilt-lumetri-effect in premiere, because the problems started after i tweaked those settings in premiere

            also i don't understand why there still is not fix! adobe, you leave us with a crippled program here! do something

            Kevin-Monahan
            Community Manager
            Kevin-MonahanCommunity Manager
            Community Manager
            July 5, 2015

            Hi Manniac,

            I don't understand why people say, this is only a MAC issue? I have Windows 8.1 and suffer from the same problem: looks once created are lost, when I reopen the file in SG (directly or via direct link).

            I still don't understand why this happens, but it seems to have to do with the inbuilt-lumetri-effect in premiere, because the problems started after i tweaked those settings in premiere

            The bug logged is related to Mac only. Could you file a bug report with details of your experience? It would be great to have some kind of repeatable steps to make sure we can fix the issue.

            also i don't understand why there still is not fix! adobe, you leave us with a crippled program here! do something

            A patch is planned to fix this issue. I'm sorry for the issue and ask for your patience while we work on a fix.

            Thanks,
            Kevin

            Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
            Laurent Chesneau
            Laurent Chesneau
            Participating Frequently
            July 7, 2015

            Hi Kevin,

            Could you also speak to the team about the issue of graduations in Parade window? I can't see it on 2015 version of Sg...

            Thanks.

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