Skip to main content
P
p87301233
Participating Frequently
June 14, 2020
Answered

NVDIA GeForce GT 620 - Unsupported Video Driver

  • June 14, 2020
  • 1 reply
  • 3853 views

What am I getting this error on Premier Pro startup? NVDIA GeForce GT 620 - Unsupported Video Driver.

 

I am on Premier Pro 14.2.4 (build 47). When I go to GeForce download page, it points me to drive version 391.35 that's exactly what I have on my Windows 10 Pro 64 bit desktop. 

 

I can ignore the warning/error and everything works! So, why am I geting the error at the startup of Premier Pro?

 

See the images for error and version details.

 

-- Annoyed Customer!

    This topic has been closed for replies.
    Correct answer RjL190365

    Here is the issue:

     

    Your GPU is now completely obsolete. Nvidia had already ended all driver support for all Fermi GPUs such as yours back in 2018. The very last driver version ever released for these Fermi GPUs was version 391.35, released at the end of March 2018. Premiere Pro 2020 now requires driver version 430.86 or higher, which is now completely incompatible with your GPU, just for Premiere Pro to work properly. Nvidia will never release another driver version for your GPU. Never.

     

    Sorry.

     

    What's more, that GT 620 is now almost completely useless for GPU acceleration {the retail versions had only 96 CUDA cores, and some OEM versions were even worse with only 48 CUDA cores, and a memory throughput that's far below that of system RAM (only 14 GB/s) - compared to the over 1,000 CUDA cores and the 200+ GB/s memory throughput that we're now recommending for newer versions of Premiere Pro}, and none of the Fermi GPUs support the new GPU-based hardware H.264/HEVC encoding feature that's included with Premiere Pro 14.2 or higher. In fact, none of the Fermi GPUs have a hardware encoder at all.

     

    As a result of all that, I'd suggest completely replacing that low-end Fermi relic with a new Turing GTX 1650.

    1 reply

    R
    RjL190365Correct answer
    Legend
    June 14, 2020

    Here is the issue:

     

    Your GPU is now completely obsolete. Nvidia had already ended all driver support for all Fermi GPUs such as yours back in 2018. The very last driver version ever released for these Fermi GPUs was version 391.35, released at the end of March 2018. Premiere Pro 2020 now requires driver version 430.86 or higher, which is now completely incompatible with your GPU, just for Premiere Pro to work properly. Nvidia will never release another driver version for your GPU. Never.

     

    Sorry.

     

    What's more, that GT 620 is now almost completely useless for GPU acceleration {the retail versions had only 96 CUDA cores, and some OEM versions were even worse with only 48 CUDA cores, and a memory throughput that's far below that of system RAM (only 14 GB/s) - compared to the over 1,000 CUDA cores and the 200+ GB/s memory throughput that we're now recommending for newer versions of Premiere Pro}, and none of the Fermi GPUs support the new GPU-based hardware H.264/HEVC encoding feature that's included with Premiere Pro 14.2 or higher. In fact, none of the Fermi GPUs have a hardware encoder at all.

     

    As a result of all that, I'd suggest completely replacing that low-end Fermi relic with a new Turing GTX 1650.

    P
    p87301233Author
    Participating Frequently
    June 17, 2020

    @RjL190365,

    Thank you for taking time to answer my question with explanations. Appreciate it.

    This issue was not present in earlier version. Not sure who to blame- myself (old enough), pc(old desktop) or Premier Pro (new kid)! My pc is working great with 32 gb RAM and I have no issue running two memory hogs (Premier Pro and PlayMemories) at the same time. For now, I will continue to ignore the error message and will not upgrade anymore until I must invest in a newer machine. :(-

      R
      RjL190365
      Legend
      June 17, 2020

      It's a matter of hardware manufacturers themselves, who in recent years have become increasingly authoritarian. They can, and will, completely discontinue support of any of their hardware components that are even four years old, let alone eight years old. And in the case of Adobe, it merely was required to follow the lead of hardware manufacturers. In other words, Adobe is now letting the hardware companies pull its strings.

       

      And that GT 620 is not actually a true 600-series GPU at all! In fact, it is one of many budget rebrands of GPUs that were two generations older than that. You see, the desktop GT 620 is actually a cut-down version of the GF108 GPU that debuted in the GT 430 way back in 2010.

       

      By the way, if your system is a desktop (not a laptop), and your GT 620 is in the form of a separate graphics card that's plugged into an internal slot on the motherboard, then it's just a simple matter of replacing it with a newer card - without having to gut and rebuild your entire system.

        Terms & ConditionsAccessibility statement
        Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices