Old project file not open in PR PRO 2025

[Leonardo35228994u5u4]

I can't open my old and new projects on Premiere PRO 2025, just crashes instantly

[Kevin-Monahan]

Hi @Leonardo35228994u5u4,

Thanks for the report. Welcome to the forum! Can you try launching with Shift pressed down? In the Reset Options box, choose to launch without third-party plug-ins. What happens? Let us know.

I hope that helps. Sorry for the problem.

Thanks,
Kevin

[Nornes]

I tried this and it did not work. 

M

[JDChin]

I'm having the same problem! What a nightmare! The suggestion to launch with shift pressed down didn't work... Can anyone help?

[MyerPj]

When you get the dialog holding shift, delete the cache. Do that for every update. If it doesn't work, you can try doing the shift again and reset your preferences.

[JDChin]

I tried this also, but it still hasn't worked...

[MyerPj]

Feel free to elaborate at any time JD.

What did you do? Just starting PP with shift down doesn't fix anything by itself. What settings did you use?

What media, what OS, the Info Needed for Bug Report  , what have you tried?