PC Blue-Screen/Crash while using Premiere Pro 2019! (Also 2020)

Forum|Forum|6 years ago
November 7, 2019
3 replies
2971 views

So, we probably all heard the 2020 update sucks. Even i experienced that. After using Adobe CC 2020 for like 15 minutes, i directly crashed... So, ofcourse is uninstalled all 2020 trash.

But, whats up now Tom? Well! 2019 does suck too now...

Once i'm using things like Warp Stabilizer, or trying to Export video's, after a moment of 5 minutes, Premiere Pro Freezes, resulting to crash my pc. My Window's 10 Crash-log doesn't show anything that can relate the crash to hardware or software.

It also only crashes when using Premiere Pro. If i'm running HEAVY Benchmarks on my pc, it's fine. But once Premiere Pro
is running. My PC is like a 2002 Potato PC.

EDIT: Premiere Garbage doesn't create any crash-log's... Both my 14.0.0 and 13.0.0 Crash Log's folders are empty.

This topic has been closed for replies.

Colorful_impression0D4C

Participant

Sadly I don't have a solution, but I have to share the pain with you... with some extra spice.

Installed 2020 (leaving 2019 also installed, just in case).

Try to open 2020, says I have to update NVidia's drivers. Ok, there you go.

Opened 2020, converted a project, worked on it, chose another sequence to work within it, tried to move a text object, computer restarts. No error, not even BSOD, nothing.

I thought nothing of it, mustn't blame the program, maybe it was something else.

Opened 2020 again, went to check said sequence, tried to move the text object, computer restarts.

WTF?! Ok, it is definitely 2020. Now to think how to not lose all the work I did in the project since I cannot open it in 2019.

Open 2020, use the sequence that did not make trouble, render it. Close.

Open 2019 (which used to work well), open project (the old unconverted version), placed rendered sequence. Moved the bloody text object without problems. Placed background music, finished last minute adjustments, everything fine.

Go to export media, queue to Media Enconder (same thing I did with the 2020 sequence I rendered just before), hit little render button...

ALL HELL BRAKES LOOSE

BSOD

restart

Windows Automatic Repair kicks in... "sorry, can't help"

restart

Automatic Repair From Hell Loop kicks in

help from the web...

a thousand different tries...

three days later of non-stop work on trying to fixing it...

I HAD TO REINSTALL WINDOWS because my machine didn't even want to BOOT!!!

WTF!!!???

I am BEYOND furious

...and now I'm terrified to install Premiere again. But it was one of the main reasons I wanted Creative Cloud in the first place.

So... I hear you!

T

TVA RecordingsAuthor

Known Participant

John T Smith. That didn't fix it :-). I've disabled it, but it keeps crashing. However games like Battlefield 5 (GPU & CPU Heavy) won't make it crash.