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2

Performance problem with large projects

Explorer ,
Jun 21, 2023 Jun 21, 2023

Hello, I have a very large project almost 2 hours of material including 5 audio tracks and color correction on clips, the problem is that Premiere every now and then crashes when I want to add for example adjustemnt layer on timeline then prgoram must think before it appears on timeline, or simply crashes. It also happens more than once at the preview playback. I also noticed that when I zoom in and out timeline about as if it lags, what could be the reason? I have 25 gb for the program although it takes only 20 max . I also add that I use ssd disks and clean up cache files .

 

My Pc
i5 10400f
32gb ram
gtx 1060 6gb (studio driver)

 

Please help, Thanks !

TOPICS
Crash , Editing , Error or problem , Freeze or hang
1.3K
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Community Expert ,
Jun 21, 2023 Jun 21, 2023

2 hours can be huge depending on the format of your clips, for example it is not the same to work with 4K as with HD. You should also check if you have enough disk space for the disk cache to work correctly, perhaps you have connected that footage to an external disk, among other things.
Try to give more details that you think are important to try to figure out what might be going on.

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Explorer ,
Jun 21, 2023 Jun 21, 2023

The footage is 1080p H264, I have plenty of disk space,
As for the CACHE drive, I have a separate ssd drive on which I keep only the cache

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Community Expert ,
Jun 21, 2023 Jun 21, 2023

Are you using any third party plugins?

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Explorer ,
Jun 21, 2023 Jun 21, 2023

Nie używam go, mam kilka wtyczek, takich jak motion bro lub misterhorse, ale nie ma ich w projekcie.

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Explorer ,
Jun 21, 2023 Jun 21, 2023

I don't use it, I have some plug-ins such as motion bro or misterhorse, but they are not in the project.

 

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Community Expert ,
Jun 21, 2023 Jun 21, 2023

What version number of Studio driver are you using?

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Explorer ,
Jun 21, 2023 Jun 21, 2023

 535.98

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Adobe Employee ,
Jun 21, 2023 Jun 21, 2023

Hi @Dawix67.mxf,

I read your post with interest. I have a feeling that there could be a few potential bottlenecks here. The first thing I am curious about is your media. Which camera shot the media? If it isn't media from a camera, what is its origin? A mobile device? A video stream, like from a screen recording? Also, if so, have you tried transcoding H.264 media (especially if it has variable frame rates) before editing with it? What happens if you do not add adjustment layers and apply effects directly to the footage? Are you using many GPU accelerated effects? If so, which ones? These are the usual culprits when you have a somewhat under powered system for what you are trying to achieve. "a bridge too far," so to speak. In other words, more info would be helpful. Lastly, launching the app with the Shift key held down and resetting preferences/deleting media cache from the Reset Options dialog box can also help. Sorry for the assistance. I hope the community can assist.

 

Thanks,
Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
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Explorer ,
Jun 23, 2023 Jun 23, 2023

Hi, thanks for your comment, problem solved, I did a system format (win 10) and everything is back to normal, Premiere no longer has the errors it had before when it was crashing and unstable, in addition I installed an older studio driver and it is ok
The only problem I see is that the timeline when zooming in and out has lags, somewhere I heard that adobe has problems with accelerated panels on 4k monitors and I have one, could this be the reason ?

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Adobe Employee ,
Jun 23, 2023 Jun 23, 2023

Hi @Dawix67.mxf,

Glad to hear that most of your issues are resolved. 🙂

 

For the timeline zooming issue, my advice is to update to the new version, 23.5. See if that helps. Thanks, Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
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Explorer ,
Jun 23, 2023 Jun 23, 2023

you mean the nvidi driver or the premiere pro versions ?

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Adobe Employee ,
Jun 23, 2023 Jun 23, 2023

Premiere Pro. It just came out earlier this week.

 

Thanks,
Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
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Explorer ,
Jun 25, 2023 Jun 25, 2023

I always have Premiere Pro updated, so that doesn't help

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Community Expert ,
Jun 25, 2023 Jun 25, 2023

Check and make sure that it actually updated.

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Explorer ,
Jun 27, 2023 Jun 27, 2023

I'm sure it's up to date

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Adobe Employee ,
Jun 27, 2023 Jun 27, 2023

See if you're on 23.5: https://community.adobe.com/t5/premiere-pro-discussions/faq-how-to-find-the-exact-version-of-premier...

 

Thanks,
Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
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Explorer ,
Jun 27, 2023 Jun 27, 2023

PR.pngexpand image

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Explorer ,
Jun 27, 2023 Jun 27, 2023

I have the 23.5 version

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Adobe Employee ,
Jun 27, 2023 Jun 27, 2023

Have you tried switching the renderer to "Software Only" in Project Settings? 

 

Thanks,
Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
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Explorer ,
Jun 27, 2023 Jun 27, 2023
LATEST

yes but it doesn't help , it's even worse

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