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Pixel error

New Here ,
Aug 18, 2021 Aug 18, 2021

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Video pixel error C100.jpg

Has anyone had issues like this with material from a Canon C100? Randomly, up to a second (10-20 frames) of pixel error appears in the upper part of the frame. It happens every now and then, maybe 2-3 times during a one hour shooting. This might not be an Adobe software problem of course, but perhaps some one here recognizes the problem and can provide me some help to solve it. Thanks!!

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Editing, Error or problem, Freeze or hang, Import

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Adobe Community Professional ,
Aug 18, 2021 Aug 18, 2021

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Hello,

If you play this shot outside premiere... these pixels still exist?

Can you please check this link..these pixels might be a gpu issue

https://helpx.adobe.com/premiere-pro/kb/green-purple-streaks-premiere-pro.html

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New Here ,
Aug 18, 2021 Aug 18, 2021

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Yes…it does, though not quite as visible.

Skickat från min iPhone

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Adobe Employee ,
Aug 18, 2021 Aug 18, 2021

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Hi there!

Sorry to see that. We can get this checked. Can you share your system details (OS, CPU, RAM, GPU)?

 

Let us know.

Thanks.

Kartika

 

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