Play head stop

[Marta22364546goo1]

When move the playhead to select a point in timeline and press space bar to play clip.
the play head don't move i need to restart premiere to countinue.
the problem is ramdomly.

same problem when press spot, play, stop, next no play
I waste a lot of time whith this.

Premiere pro 24

[jbellomo]

Having the same problem, getting annotying

[R Tarun]

Moving it to Discussions for troubleshooting

[Peru Bob · Accepted solution]

Delete the Media Cache and Media Cache files:
https://community.adobe.com/t5/premiere-pro/faq-how-to-clear-your-media-cache-in-30-seconds-in-premi...

If that doesn't work, try resetting the preferences:
https://community.adobe.com/t5/premiere-pro/faq-how-to-reset-trash-preferences-in-premiere-pro/td-p/...

If that doesn't work, try resetting the Workspaces:
Reset a workspace
Reset the current workspace to return to its original, saved layout of panels.
1. Do one of the following:
• Click the Workspace menu icon and select Reset to Saved Layout.
• Choose Window > Workspace > Reset to Saved Layout.
from here:
https://helpx.adobe.com/premiere-pro/using/workspaces.html

If that doesn't work, try Preferences > Audio Hardware and set Input to None.

If that doesn’t work, try updating or rolling back your graphics driver directly from the video card manufacturer’s site. If NVIDIA, do a clean installation of the latest Studio Driver (NOT the Game Driver).

If that doesn't work, try creating a new project and import the old one into it.

[jbellomo]

I have tried all those. Right now the only way to get it going is to close down premiere and restart. It doesn't matter if I clean out the cashe. 

[Peru Bob]

What are the complete computer specs, including hard drives (how many, what kind, what is on each, what capacity, and how full)?

[jbellomo]

I will send them to you Monday when I get in. This was happening on 2023 and now 2024. This is also happening to a fellow editor who is running 2023

[jbellomo]

OS Name Microsoft Windows 10 Enterprise
Version 10.0.19045 Build 19045
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name 22-116D-WDIV
System Manufacturer Dell Inc.
System Model Precision 5820 Tower X-Series
System Type x64-based PC
System SKU 08B1
Processor Intel(R) Core(TM) i9-10980XE CPU @ 3.00GHz, 3000 Mhz, 18 Core(s), 36 Logical Processor(s)
BIOS Version/Date Dell Inc. 2.31.0, 7/6/2023
SMBIOS Version 3.2
Embedded Controller Version 255.255
BIOS Mode UEFI
BaseBoard Manufacturer Dell Inc.
BaseBoard Product 0XNJ2Y
BaseBoard Version A00
Platform Role Enterprise Server
Secure Boot State On
PCR7 Configuration Elevation Required to View
Windows Directory C:\windows
System Directory C:\windows\system32
Boot Device \Device\HarddiskVolume3
Locale United States
Hardware Abstraction Layer Version = "10.0.19041.3570"
User Name GMG\jbellomo
Time Zone Eastern Daylight Time
Installed Physical Memory (RAM) 128 GB
Total Physical Memory 128 GB
Available Physical Memory 107 GB
Total Virtual Memory 147 GB
Available Virtual Memory 121 GB
Page File Space 19.0 GB
Page File C:\pagefile.sys
Kernel DMA Protection Off
Virtualization-based security Not enabled
Device Encryption Support Elevation Required to View
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualization Enabled in Firmware Yes
Hyper-V - Data Execution Protection Yes