Playback is SLOW, LAGGING, and FRUSTRATING to work with

Forum|Forum|7 years ago
January 31, 2019
4 replies
2387 views

I feel like i've tried everything. It's unbearable to edit videos in premiere anymore because the playback is just so choppy and impossible to view a solid clip from start to finish without it breaking down and skipping/being choppy. I know this is a problem with premiere because my clips play just fine outside of premiere. I used to be able to glide through my edits, now I cant.

My system specs are:

iMac (Retina 5K, 27-inch, Late 2015

Processor: 3.2 GHz Intel Core i5

Memory: 32 GB 1867 MHz DDR3 (Just upgraded from 8GB hoping it would fix the problem)

Startup Disk: Macintosh HD

Graphics: AMD Radeon R9 M390 2048MB

I've cleared my cache, have plenty of space on all my drives and have followed tips and tricks of online forums. Please help

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E

excited_Genie16B8

Legend

You don't specify what media you're working with. Most folks are using some flavor of H.264 or H.265. For that media, and regardless of computer specs, I recommend using Cineform proxies.

Work offline using proxy media |

Kevin-Monahan

Community Manager

AndrewK,

Updated project or brand new CC2019 project?

How fast are your media drives? You didn't mention your media drives at all. You have those right?

Tried transcoding or creating proxies?

Disconnect any superfluous hardware, like mics?

Repaired Adobe folder permissions?

Thanks,
Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio

andrewk89256747Author

Known Participant

It’s happening on all projects, updated and new.

The main media drive I have my media on and edit off of is a g-raid studio drive formatted at raid 0. Its a tbunderboldt connection with plenty of room on the drive. I keep

my media cache on another drive. I also make constant backups of my raid drive every hour to another drive.

Again, this has gradually become a problem, ive been editing with this same method and tools for years without any issues. In the past few months it’s become really bad. I thought that I needed to upgrade my memory since the software is constantly evolving and I need to upgrade my hardware but a 32gb memory upgrade did nothing.

Now your last point about the permissions is interesting. I’ve been having a lot of crashes during starting up so that is something I will definitely check when I am in the office tomorrow.

Appreciate the tips.

TaranVH

Inspiring

It's possible that you've installed something, presumably unrelated, that is slowing down Premiere.

There's some .DLL of Word or something can can cause major issues.

and installing codec packs? big no-no.

But it could be a million different things, and combinations and permutations of those things. Effectively impossible to diagnose.

But the catch-all solution, which i think really will solve your problem:

Reformat your main drive. Seriously.

First, back everything up of course, except for your Premiere preferences.

Or, better yet, just get a new SSD, (you're running off an SSD, not a hard drive, riiiiiight?) and install everything anew. Then you can always grab stuff from the old drive that you might have forgotten about.

I do this once a year. It's a real PITA - takes basically a whole workday of time to do. But it's so worth it. Clears out all the cobwebs and other crap.

TaranVH

Inspiring

This is a bit far out, but do you have the legacy titler open? And, is the "show background video" icon blue? If so, turn that off. Laggy lag lag lag.