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Playback problems

New Here ,
Jan 21, 2017 Jan 21, 2017

Hi! I'm working on a MacBook Pro retina Mid 2015, with sierra, here the specs:

Captura de pantalla 2017-01-21 a las 23.45.47.png

After installing the latest Premiere Pro update, 2017.02, i'm getting this trying to playback anything from source, program or just the project window...

Captura de pantalla 2017-01-21 a las 23.30.39.png

Captura de pantalla 2017-01-21 a las 23.30.17.png

Captura de pantalla 2017-01-21 a las 23.23.20.png

Any clues? It's so weird and just before everything was fine... Downgrading to 2017.1 makes no difference... I'm scared!!!!

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Advisor ,
Jan 21, 2017 Jan 21, 2017

Try disabling your Intel graphics and see if that makes any difference

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Adobe Employee ,
Mar 07, 2017 Mar 07, 2017

Hi Kspmn,

1. Have you tried the step recommended by cvid01?

2. Change the Renderer in Project settings & try again.

     File > Project Settings > General > Renderer to Mercury Playback Engine Software only.

Please let us know the status.

Thanks,

Vidya Sagar

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New Here ,
Mar 08, 2017 Mar 08, 2017
LATEST

THIS TOTALLY WORKED FOR ME!
Thanks you guys! I've been scratching my head about this for two or three weeks now!

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