Premier Pro 2017 - Worthless Update

Report · Dec 03, 2016

The update from Premier Pro 2015.4 ro 2017 is worthless. In fact, it breaks a great program and renders it completely useless at this time.

Does anyone know when Adobe plans on fixing the MAJOR GLITCH in Premier Pro 2017 of the application NOT importing audio files with the video file? Moving and renaming things DOES NOT WORK; or does importing from the desktop versus an external HD. This appears to be poor engineering and testing on Adobe's part prior to the update.

I love the other 2017 updates (although PS has a few glitches as well); however, I need Premier Pro for client work and would love to have the application work correctly.

Until Adobe gets their act together on this, I was told by an Adobe CS Rep to keep using 2015.4.

Anyone else know anything?

Report · Dec 03, 2016

FAQ: MP4, MOV, AVCHD files import without audio... |Adobe Community

General advice has always been: finish in the version you started and start fresh in the upgrade.

Report · Dec 03, 2016

Did you actually read the entire post I put up?

I still have 2015.4 installed and have been using it exclusively. I keep checking on 2017 to see if Adobe has finally got it together and I, and thousands of others who use it professionally in the industry, can finally switch to the faster version. Unfortunately, until Adobe stops the 2017 version from strippig the audio tracks from the files... Premier Pro 2017 a worthless piece of crap.

Moreover, I CLEARLY STATED renaming, moving, clearing, etc. has all been attempted to NO AVAIL!

Again, my question is: DOES ANYONE KNOW IF ADOBE HAS ANNOUNCED WHEN THE PROBLEM WILL BE FIXED? This is all I need an answer to, or want an answer for.

Respectively,

Richard S Hockett, MBA, DTM

SunRidge Photo

Report · Dec 04, 2016

Please Define all Specs for your environment including source files and settings to get the resolution quicker. Thank you.

Were you advised based on specs. Because I found 2016 Pretty Stable.

Report · Dec 03, 2016

Moving and renaming things DOES NOT WORK

Move the media to an internal hard drive dedicated to camera media only. Rename the top level folder containing the clips.

Report · Dec 03, 2016

I have to ask, based on your reply, if you read my post before making your reply.

I CLEARLY STATED the audio track gets stripped regardless of the location of the file. By the way, the location - external or internal - should make zero difference. It's still only 1's and 0's being read. Something is WRONG with Premier Pro 2017 and I'm not the only one who has complained or noted this.

Again... all I am asking is: HAS ANYONE HEARD ANYTHING FROM ADOBE AS TO WHEN WE MIGHT EXPECT THIS ISSUE TO BE FIXED?

Respectively,

Richard S Hockett, MBA, DTM

SunRidge Photo

Report · Dec 03, 2016

Did you check and try any FAQs? For example: FAQ: MP4, MOV, AVCHD files import without audio in Premiere Pro CC (2015.3) and CC 2017

Report · Dec 03, 2016

He clearly did not as I posted them already.

Report · Dec 04, 2016

the location - external or internal - should make zero difference.

Sometimes things that should not be, are anyway.

When things don't work, one of the first steps one should take is to "do it right".

In this case, that means an internal drive dedicated to camera media only.

Report · Dec 04, 2016

>I CLEARLY STATED the audio track gets stripped regardless of the location of the file. By the way, the location - external or internal - should make zero difference. It's still only 1's and 0's being read. Something is WRONG with Premier Pro 2017 and I'm not the only one who has complained or noted this.

You're absolutely correct on both counts. The location of the media should be of zero consequence (other than speed of operation). And Premiere CC2017 is horribly unstable, even with new projects.

Report · Dec 04, 2016

andymees@aje wrote:
). And Premiere CC2017 is horribly unstable, even with new projects.

I have to say that statement is incorrect, I have had zero problems with CC 2017. Some how it must be media sensitivity.

Report · Dec 04, 2016

It's falling over a the tip of a hat here Bill. 2 edit suites, one being a brand spanking new OS and CC install Yes, perhaps it's taken a dislike to long form MPEG HD422 documentaries. Has certainly been more stable in the past.