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Inspiring
January 2, 2018
Answered

Premier Pro Does Not Launch Media Encoder When Attempting to Export

  • January 2, 2018
  • 2 replies
  • 4182 views

Hi All,

I am working with 2016 MBP operating under Mac OS 10.13.2 and using Premier Pro CC 2018 (version 12.0.0 Build (224) and Media Encoder CC 2018 (version 12.0 (Build 202).  When I select export from Premier Pro, Media Encoder does not launch as it did in the past.

I have uninstalled both Premier Pro and Media Encoder (deleting preference) and re-installed both products.  Still, Premier Pro fails to launch Media
Encoder.

Can someone steer me in the correct direction as to what to do get these products talking to one another once again.

Sincerely,

Don Barar

    This topic has been closed for replies.
    Correct answer dgbarar1

    Hi Donald Barar,

    Ann, the screen shot you provided is from Media Encoder.

    This window is the bottom-right section of Export Settings (in Premiere Pro). You need to click on the Queue to launch Adobe Media Encoder.

    I would ask that both of you look at this from the point of starting from Premier Pro.

    • Once you click on Media:

    • You will get this window:

    • Click on Queue.

    In the past, after selecting Media, Media Encoder would launch.

    I am sorry for the Confusion, but that is not true.

    Thanks,

    Kulpreet Singh


    Hi Kulpreet,

    You are correct.  Media Encoder does not launch when selecting Media.  What does come up is Export Settings.

    In my instance, I was not getting the Export Settings menu to come up when I selected Media.

    I finally determined why this was happening to me.  I was experimenting with different stabilization settings in Warp Stabilizer.  After making a change to Warp Stabilizer settings I was selecting File, Export, then Menu.  It was after making these changes that I was not getting the Export Settings Menu to come up after selecting Media.

    It turns out, for Export Settings menu to come up, I must first select either the preview window or the timeline.  After making this selection, I then was able to select File, Export, Media and get the Export Settings Window to come up.

    This is the answer I was seeking.

    Thank you to all that helped.

    Happy New Year,

    Donald Barar

    2 replies

    Participant
    September 24, 2020

    Hi Donald, this is awesome that you spotted it!!! Thanks for saving me lots of time. However this is so stupid from software standpoint, why wouldnt adobe fix this in their updates.

    kulpreet singh
    Inspiring
    January 3, 2018

    Hi Don Barar,

    When I select export from Premier Pro, Media Encoder does not launch as it did in the past.

    Want to confirm if you are selecting Export or Queue?

    Thanks,

    Kulpreet Singh

    dgbarar1Author
    Inspiring
    January 3, 2018

    Hi Kulpreet,

    I am selecting Export.

    Don Barar

    Ann Bens
    Community Expert
    Community Expert
    January 3, 2018

    Export does not open AME, the Queue does.