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Premier Pro In App Tutorials don't load

New Here ,
Apr 24, 2025 Apr 24, 2025

When I first opened the app on desktop it asked me if I wanted to do a tutorial I clicked "try it now" and the main interface (?) opens, prompts me to upload media then nothing else happens. When I click on "help" ans "premier pro in app tutorials" the list on the left is blank. Unable to use this. I am new and know ZERO about all of this and am overwhelmed that the tutorial isn't even working. I have severe ADHD and it makes learning new things very difficult.

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Community Expert ,
Apr 24, 2025 Apr 24, 2025

Are you able to access the internet on that machine without any problems?

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New Here ,
Apr 24, 2025 Apr 24, 2025
LATEST

Yes, thank you

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Adobe Employee ,
Apr 24, 2025 Apr 24, 2025

Hi Anon420,

 

We're sorry about the poor experience. Have you tried the steps mentioned in this thread to see if they are helping?

 

Thanks,

Sumeet

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