Premier suddenly only locating one file at a time, no auto locating after first clip located

[NefariousDeeds]

Hi all, this seems like a stupid issue but its driving me crazy. I work such that I fairly frequently need to relink files due to file path changes and it used to be I simply located the first clip for Premiere and it would then automatically link all the files in that same folder that matched. The files are always in one folder so this made relinking a non-issue. All of a sudden now, Premiere won't link more than one file at a time no matter what I do. I've tried removing and reinstalling Premiere and updating everything on my Mac to the lastest version of everything but its still linking one at a time. 

I hope this is just a dumb issue that I did something but whatever the solution, I'd love to hear it. Thanks!

[lehestro]

I'm using Premiere 24.5.0 on macOS 14.5. I just encountered this problem, moving files from the cloud (I use the Lucid platform) to local, because Lucid was lagging, and had this issue. Another editor is using files he downloaded from Lucid, but isn't having this problem when he switched over to a relinking to local files because he had downloaded the files from Lucid, that I had uploaded from a local drive. (the pipeline went like this: My local hard drive ––> I upload to Lucid --> Lucid changes file extension to upper case -–> Editor 2 downloads files.

It seems Lucid (and other cloud platforms – someone mentioned frame.io) like to write file extensions in all caps. Going from lower case, to cloud, and back to local changed my file extensions' cases. 

I solved my issue by changing the file extension back to lower case, and now things reconnect as they should. I'm fortunate in that I use an app called Path Finder that allows me to easily batch alter filenames and extensions. I don't know if you can do that with the system Finder. 

I hope this helps. I'm sorry if it's convoluted. I've been up way too late staring at screens way too long. 

[defaultq7qnhzzpgk9f]

I am having the same issue, it's extremely frustrating. Just using one single connected Thunderbolt drive, nothing more. I feel like I need to go to another NLE to avoid the bugs, since there isn't a solution.

[lehestro]

Did you check your file extensions? Does the case (upper or lower) of the files on disk match the case of how Premiere lists the files? 

[defaultq7qnhzzpgk9f]

It all looks the same to me.  Why would PP change the case anyhow?  My issue is that sometimes it works--it connects all the clips, but lately as soon as it doesn't find a clip, it forces me to singularly connect all the rest of them one by one. 

[lehestro]

I don't know why premiere would, and the fact that you're on one drive makes it more confusing (was anyone else handling these files before you?) but maybe worth double checking in the reconnect dialogue box if the files listed have a different capitalization than the files you're reconnecting to.

[defaultq7qnhzzpgk9f]

I appreciate the suggestion, I will definitely look at that. If there is an issue with capitalization, what's the best way to change it to solve the issue?

[lehestro]

Select all your media files in Finder (you might have to do this folder by folder), go to File>Rename and then seclect "replace text" from the drop down menu and replace the upper case file extension with lower case (or vice versa, as the case may be).