premiere 按play鍵，完全沒反應

[aaa22900974]

我的電腦是win10 pro

記憶體是64G

昨天還好好的

今天把素材影片拉進來

按PLAY鍵

PR完全不跑影片，沒反應

解除安裝，再重新安裝也是一樣

我剛剛查詢此處

發現有七個人都有同樣問題詢問貴公司

可是都沒有答覆

我該怎麼辦?  

陶松齡

[John T Smith]

Do not count on Windows to be fully up to date when it comes to device drivers

Go to the vendor site to be sure you have an updated driver for your graphic adapter

•nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us

•ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool

There are also intermittent reports that the newest driver is not always the best driver due to driver bugs or compatibility issues, so you MAY need to try an earlier driver version

[Sumeet Kumar Choubey]

Hi there,

The issue that you have reported mostly occurs due to audio hardware configuration.

You may try these steps.

• Open Premiere Pro, then go to Edit> Preferences > Audio Hardware.
• Set Device Class as MME and set the Default Input and Default Output to the system default audio device. The options for Default Input/ Default Output may look something like Speakers (2- High Definition Audio Device).

If doing this still doesn’t resolve the issue, please provide us a screenshot of  the Audio Hardware configuration window in Premiere Pro preferences and also a screenshot of the Windows Sound Panel (this can be opened by clicking on Settings in the Audio Hardware Configuration window in Premiere Pro preferences)

Regards,

Sumeet Kumar Choubey

[xingyinyue]

你看看你隱私權的麥克風有沒有允許