Premiere 25.3 Won't Start a new Sequence

[Television Photog]

So in Premiere 25.3 attempting to open a new sequence crashes the program. Like Ctl-N, accessing the menu, nothing. I haven't really noticed it because 99% of the time I work out of a template that has 3 pre-built, empty sequences I can work out of. But if I want a 4th I have to duplicate an existing sequence and delete everything out of it.

How is something this basic this broken?

Windows 11 PC 

i9-13950HX 2.20 GHz processor

64 GB RAM

Nvidia RTX 5000 GPU

Premiere Pro Version 25.3

[Stan Jones · Accepted solution]

@Television Photog,

I'm not seeing this on Win 11 PR 25.3.

I'd first just try closing all Projects, restart PR, create a new project and see if that will create a new sequence successfully.

Ultimately, if no joy, I'd open with the shift key, clear cache, reset preferences, reset plugins (or don't load one time).

See resetting preferences for cautions:

https://helpx.adobe.com/premiere-pro/using/reset-preferences.html

Stan

[Rach McIntire]

Hi

Thanks for the message. Did @Stan Jones's suggestions work? That would be my advice as well. If that didn't resolve it, can you capture a screen recording of the behavior? I hope we can help you shortly. Sorry for the pain points.

[Television Photog]

At first glance it appears to have restored sequences being able to be created. I'll follow up if there are additional problems. Thanks all.