Premiere adding random audio pops that aren't in OBS source audio (v23.5 and v23.6)

[Will..]

Over the last several versions, Premiere is randomly adding audio pops/clicks in audio. I've confirmed it isn't in the source media.

I will play through an edit I've made and randomly there will be an audio pop/click that wasn't there before. If I restart Premiere, it goes away, but it happens constantly, so I started to right click the audio clip when it happens, send it to Auditon, close auditon, then undo, so that it's back to normal. Then the audio pop won't be there anymore. So it's definitely a bug with Premiere Pro and how it's processing/rendering the audio files.

This was not a problem last year with the same audio format coming from the same program. My system is fast and transcoding is a waste of time; this bug shouldn't exist.

Happens in Premiere Pro v23.5 and 23.6 (This wasn't happening in the previous years versions)

My setup:
Mac Studio M1 Ultra

OS 12.6.8

Audio is from h.264 .mp4 files recorded from an OBS screen capture.

For some reason it's not liking the audio in these recent versions. (I've edited hundreds of videos in prior versions and can guarantee this was not an issue before.)

I've noticed if I tab out of Premiere for like 5-10 mins then go back, it resets Premiere and the pops don't happen, then as I start to playback parts and move the timeline curser around, the pops come back. It's very random though. If the pop isn't addressed, it ends up in the export as if Premiere has baked it into the render preview files during the editing!!

[Ryan28328492ljvc]

I've only started getting the clicks and pops showing up in my clips that brought me here to this thread SINCE changing to the segmented .mp4. We used .mkv remuxed to .mp4 for the last couple of years and the pops and clicks have just started now since changing to segmented .mp4. Guess it's back to remuxing.

[Kevin-Monahan]

.mkv support is back in the Beta. Please check it out and get back to the community, if you have a moment.

Cheers,
Kevin

[JV2017]

I just tried the beta with my footage (OBS captured in .mkv and remuxxed to .mp4) and I have the same pops unfortunately. Same issues as the others.

[JV2017]

Update to my previous reply, I switched my recording format in OBS to "Hybrid MP4" for my most recent project and my audio pops in Premiere went away. Seems like the problem was recording in MKV and then remuxxing to MP4.
Time will tell whether it's a permanent fix, but it's worth trying if you're having issues!

[JV2017]

Updating this a few weeks later, the pops have returned. Again these do not appear outside of Premiere Pro for me. Really frustrating!

[R Neil Haugen]

This is so frustrating. That would be way past maddening.

I record "live" stuff in OBS, input from an Atem Mini Pro unit. With sound. And I've never had this issue, so I can't replicate, and I really can't help much either!

I've been using the standard, I guess "full size" mp4 option, with the warning that if the app shuts down, you lose the audio. Well, it's never shut down on me in several years, so I don't care about the warning.

Nothing special I know of. So I'm always puzzled why the blazes others get stuck with this thing?

[Rob Betz]

Same issue but has nothing to do with OBS, this occurs with ANY audio; anytime I start or stop playback I get a pop. Changing audio hardware settings has done nothing to stop them and they occur at audio transitions randomly. 

The only solution I've found is exporting my video with NO audio, then importing it into Resolve and doing the audio mix there. That's not really a solution, though. It's more of a reason to stop using Premiere. I've read up and down this thread and saw zeros solutions from Adobe despite this being a major issue that's been going on through several releases. 

Has anyone found a solution?

[R Neil Haugen]

This has been something that only a select few "special" users are getting ... what a joy if you are one of the chosen, eh? NOT ... this is a maddening thing.

It's had very different reasons for happening over time with different users. So running it down for any one user is a freaking mess at times. 

Sometimes it's as simple as setting default audio input to none. Sometimes it's because the Device class or whatever that's called in the Preferences, is not the one that Premiere works with best. Or that there's a sound card who's drivers interfere with Premiere.

Another perhaps more common is where gaming video drivers or gaming panels have installed 'helper' files to the system drivers for gaming. That's happened to people, and they had to disable or uninstall the gaming 'helper' files.

Yea, it's a ton to track down.

[mstegner]

I just re-skimmed this after I was tagged earlier (sorry if this has already been covered, I could only go back over this thread superficially).  It doesn’t appear to be a hardware issue but a file format issue. 
Can one of the people experiencing the issue here post an example file that I can generate a bug with?  This will exponentially speed up the process of figuring out what is going on.  A dropbox link, or something similar will help immensely.

[Newkid2772]

Yeah, here you go. https://www.dropbox.com/scl/fi/ed7uv971ta8xkzrtefkph/2024-12-25-17-09-08.mp4?rlkey=l3ei23yqh8yl6d4rl...
Recorded it specifically trying to get the pops to appear. The ones I heard in my Adobe happened on 

12th second in the middle of the word “randomly”, 45th second with the word “ones”, 1:07 “anywhere”, 3:01 “and”, 3:18 "into", 3:23 “I”. It is not the issue with the mic though, because in my other footages they appear on the second audioline too, which is for the headphones. And also, if I play it in a video player, MPC for example, there are no pops, so it's not the issue with the recording.

[Will..]

The issue I have confirmed was the REMUXXING process and Premiere Pro not liking variable frame rates. The .mkv files recorded in OBS when remuxxed to .mp4 seem to ignore the frame rate, so it ends up being set to variable frame rate. This in Premiere Pro creates inconsistent matches in playback, which causes the audio pops.

It completely stopped for me after pulling my hair out for months when I switched OBS to 'Fragmented .mp4'. The audio pops did not happen again. HOWEVER, a much BIGGER problem was created; One of my screen recordings became corrupted and the entire 5 GB file had a dark purple frame for the entire video. I tried for hours to uncorrupt it, by remuxxing, encoding several different ways, using different programs, but the file is lost.

So now I'm back to square one, which is recording in .mkv files, and this time I made a Terminal script using FFmpeg to convert the file to .mp4 without OBS doing the remux, and I force FFmpeg to convert it to .mp4 and keep it as 24fps instead of variable frame rate, with all other settings (Including resolution and audio tracks) the same as source settings. So now after each screen recording in OBS, I run the Terminal script and it converts the file and so far so good.

With all that being said, it was ADOBE that created this massive mess. They used to be able to import .mkv files and everything worked flawlessly. I had no problems for YEARS until they decided to remove support.

Even DaVinci Resolve can now natively import and work with .mkv files. Adobe is a joke these days. Over priced and you can't even use their 'Media Encoder' program to encode media. It literally won't allow you to import the .mkv file in Media Encoder....

[R Neil Haugen]

I record a ton in OBS,  I use the mov option and have never ever had a problem. Try that.

Resolve can do mkv, which according to staffer comments may be coming back to Premiere.

But BlackMagic has also made it bluntly clear it will be a very, very cold day in Hades before they allow ProRes RAW. None of these apps cover everything.

[mstegner]

Thank you @Newkid2772 I have created a bug to investigate this.

[JalmarVerbraak]

I haven't read this whole thread but I have been having this issue on a couple of clips. These were just talking head and I had some music below it aswell. All the voices where routed to another mixbus and this bus was routed tot the master. The music was directly routed to the master. Then I added a very small fade with point on the cut point of the clips and this seems to have solved the issue

[Rob Betz]

Thank you; I too found that adding even a 2 frame audio transition helps. But this issue shouldn't exist at all. 

[You, Me, & The Movies]

Yeah, this seems to be a little work around fix. A little cut and transition over the affected audio seems to clean up the issue. Perhaps that can help find a source to fix the main issue.