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0

premiere cc stop working

New Here ,
Oct 18, 2017 Oct 18, 2017

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日志名称:          Application

来源:            Application Error

日期:            2017/10/18 16:52:51

事件 ID:         1000

任务类别:          (100)

级别:            错误

关键字:           经典

用户:            暂缺

计算机:           PC-20170827ULXX

描述:

错误应用程序名称: Adobe Premiere Pro.exe,版本: 12.0.0.224,时间戳: 0x59d4c660

错误模块名称: ucrtbase.dll,版本: 10.0.15063.674,时间戳: 0x8ac9f9d4

异常代码: 0xc0000409

错误偏移量: 0x000000000007350e

错误进程 ID: 0xa9c

错误应用程序启动时间: 0x01d34820c471e340

错误应用程序路径: C:\Program Files\Adobe\Adobe Premiere Pro CC 2018\Adobe Premiere Pro.exe

错误模块路径: C:\WINDOWS\System32\ucrtbase.dll

报告 ID: 29cd31fe-50c7-42df-8dac-a8820e5983da

错误程序包全名:

错误程序包相对应用程序 ID:

事件 Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

  <System>

    <Provider Name="Application Error" />

    <EventID Qualifiers="0">1000</EventID>

    <Level>2</Level>

    <Task>100</Task>

    <Keywords>0x80000000000000</Keywords>

    <TimeCreated SystemTime="2017-10-18T14:52:51.569655900Z" />

    <EventRecordID>8230</EventRecordID>

    <Channel>Application</Channel>

    <Computer>PC-20170827ULXX</Computer>

    <Security />

  </System>

  <EventData>

    <Data>Adobe Premiere Pro.exe</Data>

    <Data>12.0.0.224</Data>

    <Data>59d4c660</Data>

    <Data>ucrtbase.dll</Data>

    <Data>10.0.15063.674</Data>

    <Data>8ac9f9d4</Data>

    <Data>c0000409</Data>

    <Data>000000000007350e</Data>

    <Data>a9c</Data>

    <Data>01d34820c471e340</Data>

    <Data>C:\Program Files\Adobe\Adobe Premiere Pro CC 2018\Adobe Premiere Pro.exe</Data>

    <Data>C:\WINDOWS\System32\ucrtbase.dll</Data>

    <Data>29cd31fe-50c7-42df-8dac-a8820e5983da</Data>

    <Data>

    </Data>

    <Data>

    </Data>

  </EventData>

</Event>

HELPPPPPPPPPPPPPPPPPPPPPPPPPPPP

WHAT SHOULD I DO????

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Adobe Employee ,
Oct 22, 2017 Oct 22, 2017

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Hi rujin,

The faulty module uctrbase.dll is related to Microsoft Visual Studio. Do you have any applications or programs related to Visual Studio?

Thanks,

Vidya.

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Adobe Employee ,
Nov 12, 2017 Nov 12, 2017

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Hi rujin,

Have you resolved the issue? Please let us know the status.

Thanks,

Vidya.

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Community Beginner ,
Dec 23, 2017 Dec 23, 2017

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Having the same issue anyone have a way of fixing this it was working before this last windows update

Faulting application name: Adobe Premiere Pro.exe, version: 12.0.0.224, time stamp: 0x59d4c660

Faulting module name: ucrtbase.dll, version: 10.0.15063.674, time stamp: 0x8ac9f9d4

Exception code: 0xc0000409

Fault offset: 0x000000000007350e

Faulting process id: 0x33e8

Faulting application start time: 0x01d37c0f446fd4e0

Faulting application path: C:\Program Files\Adobe\Adobe Premiere Pro CC 2018\Adobe Premiere Pro.exe

Faulting module path: C:\WINDOWS\System32\ucrtbase.dll

Report Id: 468fa311-8ad9-4e0e-a766-4544deec5491

Faulting package full name:

Faulting package-relative application ID:

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Community Expert ,
Dec 23, 2017 Dec 23, 2017

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LATEST

Search http://www.microsoft.com/en-us/default.aspx to find and re-install the C runtime

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