premiere is a 23,79 euros per month product btw.
Most likely an issue with the still image otherwise everyone would have the same problem and not seeing that on the forums.
What format is the image, size in pixels? Have you tried other images - do all images do this?
EDIT: I see on second image it is .jpg format.
no not all images but sometimes. quite 'often'
i can open the image in other programs
will look after pxiel size @laptop atm
picture is 4000x3000 but had same problem with smaller pictures
I'm not certain what the price of the product has to do with your issue.
thought that there will be no problems with importing with a new product of this price category.
its same in full window size.
will try with export and reformatting
thanks for your help.
i changed the format from jpg to png and now its working
you're my man !!
I had the exact same problem and after reformating the JPG to a PNG it worked!!! Thank you!!!