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Premiere not switching audio output to headphones on Surface Book 2

Community Beginner ,
Nov 21, 2017 Nov 21, 2017

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Premiere 2017 or 2018 doesn't automatically change output when headphones are plugged in.  I have to manually switch between speakers and headphone in the preferences.  Even worse, if I unplug headphones while that output is selected, Premiere throws up a missing hardware notification error.

Anyone else experience this?  Any fixes?

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Community Expert ,
Nov 21, 2017 Nov 21, 2017

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This behavior is not uncommon. I don’t envy Adobe’s challenge to be compatible with so much hardware. Perhaps a feature request for a more convenient way to switch between audio outputs.

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