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Premiere pró não reconhece a placa de vídeo GPU

Community Beginner ,
Jul 20, 2025 Jul 20, 2025

My friends, Premiere Pro is installed on a machine with the following specifications:

  • Device name: Ediçãoo

  • Processor: Intel(R) Core(TM) i7-9700 CPU @ 3.00GHz

  • Installed RAM: 64.0 GB

  • System type: 64-bit operating system, x64-based processor

  • Edition: Windows 11 Pro

  • Version: 23H2

  • Installed on: 07/05/2022

  • OS Build: 22631.5624

  • Windows Feature Experience Pack: 1000.22700.1106.0

  • Graphics Card: NVIDIA GeForce GTX 1660

  • Storage: 7.28 TB

  • Processor (again): Intel(R) Core(TM) i7-9700 CPU @ 3.00GHz


Meus amigos, o premiere pró, instalado em uma máquina com as seguntes configurações. Nome do dispositivo Ediçãoo
Processador Intel(R) Core(TM) i7-9700 CPU @ 3.00GHz 3.00 GHz
RAM instalada 64,0 GB
processador baseado em x64
Edição Windows 11 Pro
Versão 23H2
Instalado em ‎07/‎05/‎2022
Compilação do SO 22631.5624
Experiência Pacote de Experiência de Recursos do Windows 1000.22700.1106.0
PLACA DE VÍDEO NVÍDIA GeForce GTX 1660
64,0 GB
7,28 TB
INTEL (R) CORE (TM) i7-9700 COU @ 3.00GHz.

Não reconhece a placa de vídeo, e segue com essa função desabilitada. Já fiz várias configurações e essa função não vouta a ser funcional. Não estou conseguindo editar um simples vídeo em ful hd, e nem em HD. Alguém sabe como resolver esse problema?

TOPICS
Crash , Editing , Hardware or GPU
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correct answers 2 Correct answers

Adobe Employee , Jul 21, 2025 Jul 21, 2025

Hi there,

 

The option to switch the Renderer is only available on systems that support both CUDA & OpenCL. If your setup includes only NVIDIA GPUs, the CUDA Renderer will be used automatically, & the option to switch will appear greyed out. Please be assured CUDA based renderer is being used & this simply indicates that no alternative renderer is available. Also, beginning with version 25.2, the option to switch to Mercury Playback Engine Software Only has been removed. Please refer to this link

...
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Community Expert , Jul 21, 2025 Jul 21, 2025
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Community Expert ,
Jul 20, 2025 Jul 20, 2025
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Adobe Employee ,
Jul 21, 2025 Jul 21, 2025

Hi there,

 

The option to switch the Renderer is only available on systems that support both CUDA & OpenCL. If your setup includes only NVIDIA GPUs, the CUDA Renderer will be used automatically, & the option to switch will appear greyed out. Please be assured CUDA based renderer is being used & this simply indicates that no alternative renderer is available. Also, beginning with version 25.2, the option to switch to Mercury Playback Engine Software Only has been removed. Please refer to this link to learn more about it. Let us know if you have any questions.

 

Thanks,
Sumeet

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Community Beginner ,
Jul 23, 2025 Jul 23, 2025

Vamos ter que trocar de PC, para usar o Premiere?


--

Maurício Filho

*Personal info removed by mod to protect privacy.

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Adobe Employee ,
Jul 23, 2025 Jul 23, 2025
LATEST

Hi Maurício Filho,

The CUDA-based GPU accelerated renderer is enabled. Could you please elaborate on the issue you are experiencing with Premiere Pro? Are you experiencing any performance issues or crashes? Also, let us know where the media files are located (internal/external/network drive) & if you are using any effects on the clips in the timeline.

 

Thanks,

Sumeet

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Community Expert ,
Jul 21, 2025 Jul 21, 2025
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