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Premiere Pro 2019 Graphics distorted!

Community Beginner ,
Dec 03, 2018 Dec 03, 2018

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Hi. Videos play all wierd. Updated graphics drivers and still the same.

.MTS and .MP4 files

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correct answers 1 Correct answer

Adobe Employee , Dec 03, 2018 Dec 03, 2018

Hi db88db,

Sorry for the preview issue. It seems like an issue with GPU drivers. Please try the steps in this article: https://helpx.adobe.com/premiere-pro/kb/green-purple-streaks-premiere-pro.html

Let us know the status.

Thanks,

Vidya

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Adobe Employee ,
Dec 03, 2018 Dec 03, 2018

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Hi db88db,

Sorry for the preview issue. It seems like an issue with GPU drivers. Please try the steps in this article: https://helpx.adobe.com/premiere-pro/kb/green-purple-streaks-premiere-pro.html

Let us know the status.

Thanks,

Vidya

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Community Beginner ,
Dec 03, 2018 Dec 03, 2018

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Thankyou. All fixed now. Only problem is Intel driver appears for install on startup!

No more purple and green though. Thanks for the simple solution.

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Adobe Employee ,
Dec 04, 2018 Dec 04, 2018

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Glad it worked, b88db. Thanks for letting us know the status.

Vidya

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Community Beginner ,
Dec 04, 2018 Dec 04, 2018

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Intel driver issue on start up fixed after 4 or 5 restart.

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