Premiere pro 2020 looking for the wrong graphic card

[louisb30340635]

Hi,

recently i installed premiere on my Windows machine, but when i start it i get this error message.

it appears that premiere pro is taking the Intel graphic driver as my primary graphic card. But i have an NVDIA GTX 970 installed, How could I change the selected graphic card in premiere (and other adobe software because it seems to happen in After Effects as well) to my real physical Graphic card?

best regards;

Louis

[Sumeet Kumar Choubey]

Hi Louis,

Premiere Pro uses both the integrated GPU (Intel GPU) and the dedicated GPU (GTX 970) for different purposes.  You may get this notification if the driver is not updated. Please try updating the Intel drivers to the baseline version as recommended in this article and check if it helps.

You may also refer to this article to understand how different GPUs can be utilized in Premiere Pro.

Hope you find it useful.

Thanks,

Sumeet

[RjL190365]

If you go to the link that Sumeet provided, then you try to install that driver, then the installation will fail with the error message "Your system does not meet minimum requirements to install this software." You have only a 4th-Generation Intel Core Processor while that recommended driver version is compatible only with a 6th-Generation or newer processor. And Adobe now officially requires a 6th-Generation or newer CPU in order to run properly, in large part because Intel has placed all 4th- and 5th-Generation CPU support into "legacy" status way back in 2017. This means since that time, there were no more, and will never be any more, compatibility fixes at all whatsoever for these CPUs while any driver releases from 2017 onwards were merely security-patched versions of a driver which dated way back to 2016.

In other words, you must either downgrade to Premiere Pro 2019 or buy a whole new system based on a next-generation CPU platform.