PREMIERE PRO 2023 CRASHES COMPUTER AND COMPUTER ITSELF SHUTS DOWN

[Jeffrey35659507f2ky]

I have Premiere Pro 2023 (Subscription).  Just recently, it shuts down my entire computer, instantly, in 1/10 of a second.  This creates problems since I have unsaved work on Notepad, etc.

I went to update PP, and the mere selecting of express did the same thing, almost as if my computer is allergic to Adobe!

Any suggestions?

Thanks,

- Jeff

[Jeffrey35659507f2ky]

OP here, don't see a way to edit, and I want to add this tidbit:

I just updated Premiere Pro to the latest version... 20-204 .. and hit the "open" button on the updated website and ...

My computer instantly crashed!!!

Mod note: Profanity removed. All Caps were removed. Please avoid these things in the future.

[Kevin-Monahan]

Hi @Jeffrey35659507f2ky,

Sorry for the problem. Can the community have more information? FAQ: https://community.adobe.com/t5/premiere-pro-discussions/faq-what-information-should-i-provide-when-a...

I hope more info might help the community solve the issue for you. Sorry for the frustration.

Thanks,
Kevin