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Premiere Pro 23.0 Mac 12.6 Crashed on export of H.264

Engaged ,
Oct 20, 2022 Oct 20, 2022

Premiere Pro 23.0 (build 63) on Mac os 12.6 on iMac Pro 3GHZ 10-Core Intel Xeon 64 GB of Memory and Radeon Pro Vega 64x 16GB.

 

I can export a ProRES HQ which is what the timeline render is set at, but if I try and export an H.264 it not only crashes, but crashed my whole computer. The computer just shuts off.

 

I have included a crash log.


- Jonah Lee Walker
Video Editor, Colorist, Motion Graphics Artist
TOPICS
Error or problem , Freeze or hang
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Adobe Employee ,
Oct 27, 2022 Oct 27, 2022

Hi Jonah Lee Walker!

Sorry about the crash. These logs are different from the crash logs. Can you check this path for the crash reports? https://community.adobe.com/t5/premiere-pro-discussions/faq-where-do-i-find-premiere-pro-crash-logs-...

 

Thanks,

Kartika

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Engaged ,
Oct 27, 2022 Oct 27, 2022

Logs


- Jonah Lee Walker
Video Editor, Colorist, Motion Graphics Artist
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Engaged ,
Oct 27, 2022 Oct 27, 2022

That is following those directions to the logs, that is all that is there.


- Jonah Lee Walker
Video Editor, Colorist, Motion Graphics Artist
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Engaged ,
Nov 10, 2022 Nov 10, 2022
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I tried upgrading to Ventura 13.0.1 and the problem still persists. I can export the same as Timeline in MOV, but when I try and do H.264 It no tonly crashed, but the whole computer just shuts down.


- Jonah Lee Walker
Video Editor, Colorist, Motion Graphics Artist
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